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with connecting using f5 vpn on Ubuntu/Linux; stuck on \"Connecting...\"","id":"message:310633","entityType":"FORUM_TOPIC","eventPath":"category:Forums/community:zihoc95639board:TechnicalForum/message:310633","revisionNum":1,"repliesCount":20,"author":{"__ref":"User:user:422373"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechnicalForum"},"conversation":{"__ref":"Conversation:conversation:310633"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:310633"},"body":"

This issue happens only on the machine I'm using, I treid the same account on multiple other machines, on the same network and other networks. The gist of it is that f5vpn gets stuck in the connecting phase and doesn't modify my routes table or hosts file, as it should.

The server is started successfully and establishes a connection on port 44444, but that's where it stops.

Did anyone face a similar issue? I have the log files (vpn.log, svpn.log, syslog, etc..) if anyone is interested to take a look. I tried creating a support case, but I only had the \"NginX\" product family displayed. I would really appreciate any help.

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The server is started successfully and establishes a connection on port 44444, but that's where it stops.

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Do you see any obvious errors in the log files?

What do you see in svpn.log when you compare a working system to your not working system? Presumably the logs must be different between the two. The difference should help narrow down what the issue might be.

You might also review Ubuntu's AppArmor settings or temporarily disable it, as these might block networking changes that the f5vpn process is trying to perform:

https://help.ubuntu.com/community/AppArmor

Hi Lucas! thanks for the reply

I'll start with the syslog

```

Feb 23 13:40:58 karim-G5-5500 dbus-daemon[3876]: [session uid=1000 pid=3876] Activating service name='com.f5.f5vpn' requested by ':1.366' (uid=1000 pid=160791 comm=\"gio open f5-vpn://<COMPANY_DOMAIN>?server=<COMPANY_DOMAIN>\" label=\"unconfined\")

Feb 23 13:40:58 karim-G5-5500 f5vpn: [160796] log level has been changed to 63

Feb 23 13:40:58 karim-G5-5500 f5vpn: [160796] Location: /opt/f5/vpn/f5vpn

Feb 23 13:40:58 karim-G5-5500 f5vpn: [160796] Version: 7220.2022.0308.1

Feb 23 13:40:58 karim-G5-5500 f5vpn: [160796] Locale: en_US.UTF-8

Feb 23 13:40:58 karim-G5-5500 f5vpn: [160796] Qt version: 5.5.1

Feb 23 13:40:58 karim-G5-5500 f5vpn: [160796] current log level = 63

Feb 23 13:40:58 karim-G5-5500 dbus-daemon[3876]: [session uid=1000 pid=3876] Successfully activated service 'com.f5.f5vpn'

Feb 23 13:40:58 karim-G5-5500 com.f5.f5vpn[160796]: QObject::connect: Cannot connect (null)::stateChanged(QNetworkSession::State) to QNetworkReplyHttpImpl::_q_networkSessionStateChanged(QNetworkSession::State)

Feb 23 13:40:58 karim-G5-5500 com.f5.f5vpn[160796]: QObject::connect: No such signal f5::qt::HttpNetworkManager::RequestFinished(Err::HttpNetworkManager error, QString message)

Feb 23 13:40:59 karim-G5-5500 com.f5.f5vpn[160796]: QObject::connect: Cannot connect (null)::stateChanged(QNetworkSession::State) to QNetworkReplyHttpImpl::_q_networkSessionStateChanged(QNetworkSession::State)

Feb 23 13:41:03 karim-G5-5500 com.f5.f5vpn[160796]: message repeated 16 times: [ QObject::connect: Cannot connect (null)::stateChanged(QNetworkSession::State) to QNetworkReplyHttpImpl::_q_networkSessionStateChanged(QNetworkSession::State)]

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6037] manager: (tun0): new Tun device (/org/freedesktop/NetworkManager/Devices/47)

Feb 23 13:41:07 karim-G5-5500 systemd-udevd[160820]: ethtool: autonegotiation is unset or enabled, the speed and duplex are not writable.

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6141] device (tun0): state change: unmanaged -> unavailable (reason 'connection-assumed', sys-iface-state: 'external')

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6173] device (tun0): state change: unavailable -> disconnected (reason 'connection-assumed', sys-iface-state: 'external')

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6181] device (tun0): Activation: starting connection 'tun0' (fe4d9575-a5d4-4de5-b67f-db9547379532)

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6184] device (tun0): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'external')

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6189] device (tun0): state change: prepare -> config (reason 'none', sys-iface-state: 'external')

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6192] device (tun0): state change: config -> ip-config (reason 'none', sys-iface-state: 'external')

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6195] device (tun0): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'external')

Feb 23 13:41:07 karim-G5-5500 dbus-daemon[1398]: [system] Activating via systemd: service name='org.freedesktop.nm_dispatcher' unit='dbus-org.freedesktop.nm-dispatcher.service' requested by ':1.13' (uid=0 pid=1399 comm=\"/usr/sbin/NetworkManager --no-daemon \" label=\"unconfined\")

Feb 23 13:41:07 karim-G5-5500 systemd[1]: Starting Network Manager Script Dispatcher Service...

Feb 23 13:41:07 karim-G5-5500 dbus-daemon[1398]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher'

Feb 23 13:41:07 karim-G5-5500 systemd[1]: Started Network Manager Script Dispatcher Service.

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6400] device (tun0): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'external')

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6402] device (tun0): state change: secondaries -> activated (reason 'none', sys-iface-state: 'external')

Feb 23 13:41:07 karim-G5-5500 NetworkManager[1399]: <info> [1677152467.6413] device (tun0): Activation: successful, device activated.

Feb 23 13:41:18 karim-G5-5500 systemd[1]: NetworkManager-dispatcher.service: Succeeded.

```

The only difference with a working system is that last line, for a working system, it prints

```

NetworkManager-dispatcher.service: Disables successfully.

```

As for vpn.log:

```

2023-02-23,13:40:58:745, 160796,160796,, 0,,,,

2023-02-23,13:40:58:745, 160796,160796,, 0,,,, =====================================

2023-02-23,13:40:58:745, 160796,160796,, 0,,,, Location: /opt/f5/vpn/f5vpn

2023-02-23,13:40:58:745, 160796,160796,, 0,,,, Version: 7220.2022.0308.1

2023-02-23,13:40:58:745, 160796,160796,, 0,,,, Locale: en_US.UTF-8

2023-02-23,13:40:58:745, 160796,160796,, 0,,,, Qt version: 5.5.1

2023-02-23,13:40:58:745, 160796,160796,, 0,,,, =====================================

2023-02-23,13:40:58:745, 160796,160796,, 0,,,,

2023-02-23,13:40:58:745, 160796,160796,, 48,,,, current log level = 63

2023-02-23,13:40:58:754, 160796,160796,, 48, /Helpers.h, 117, void f5::qt::setupLogs(const string&, const string&), QT - OpenSSL supported: true. Lib in use: OpenSSL 1.0.2za 24 Aug 2021. Build: OpenSSL 1.0.0-fips 29 Mar 2010

2023-02-23,13:40:58:754, 160796,160796,, 48, /Helpers.h, 118, void f5::qt::setupLogs(const string&, const string&), F5 - OpenSSL build version: OpenSSL 1.0.2za 24 Aug 2021

2023-02-23,13:40:58:771, 160796,160796,, 48, /LinuxService.h, 45, void f5::qt::DBusInterface::Open(QStringList, QMap<QString, QVariant>), D-Bus Open() method called

2023-02-23,13:40:58:772, 160796,160796,, 48, /SessionManager.cpp, 198, boost::optional<QString> f5::qt::SessionManager::StartNASession(const QUrl&), otc is non empty, 0cf74555

2023-02-23,13:40:58:775, 160796,160796,, 48, /HttpNetworkManager.cpp, 205, void f5::qt::HttpNetworkManager::HttpGet(const QUrl&, uint32_t), starting GET request to, https://<COMPANY_DOMAIN>/vdesk/get_sessid_for_token.php3

2023-02-23,13:40:59:225, 160796,160796,, 48, /HttpNetworkManager.cpp, 396, void f5::qt::HttpNetworkManager::RequestFinished(), Request finished (err code, HTTP code), 0, 200

2023-02-23,13:40:59:225, 160796,160796,, 48, /SessionManager.cpp, 78, bool f5::qt::retrieveSidFromOtc(const QUrl&, const CString&, CString&), session id(5df83964) for otc(0cf74555)

2023-02-23,13:40:59:226, 160796,160796,, 48, /SessionManager.cpp, 200, boost::optional<QString> f5::qt::SessionManager::StartNASession(const QUrl&), exchanged session id is, 5df83964

2023-02-23,13:40:59:227, 160796,160796,, 48, /HttpNetworkManager.cpp, 205, void f5::qt::HttpNetworkManager::HttpGet(const QUrl&, uint32_t), starting GET request to, https://<COMPANY_DOMAIN>/my.report.na

2023-02-23,13:40:59:919, 160796,160796,, 48, /HttpNetworkManager.cpp, 396, void f5::qt::HttpNetworkManager::RequestFinished(), Request finished (err code, HTTP code), 0, 200

2023-02-23,13:40:59:920, 160796,160796,, 48, /Session.cpp, 118, void f5::qt::Session::ProfileDownload(), Profile download starting, https://<COMPANY_DOMAIN>/pre/config.php?version=2.0

2023-02-23,13:40:59:921, 160796,160796,, 48, /HttpNetworkManager.cpp, 205, void f5::qt::HttpNetworkManager::HttpGet(const QUrl&, uint32_t), starting GET request to, https://<COMPANY_DOMAIN>/pre/config.php?version=2.0

2023-02-23,13:40:59:921, 160796,160796,, 48, /SessionManager.cpp, 268, bool f5::qt::SessionManager::CreateAndLaunchSessionInternal(const QUrl&), ----Session 5df83964 starts----

2023-02-23,13:41:00:545, 160796,160796,, 48, /HttpNetworkManager.cpp, 396, void f5::qt::HttpNetworkManager::RequestFinished(), Request finished (err code, HTTP code), 0, 200

2023-02-23,13:41:00:546, 160796,160796,, 48, /UnixAutoUpdater.cpp, 185, bool f5::qt::UnixAutoUpdater<T>::ShouldUpdateSelf() [with T = f5::qt::MacPackage], Version: our,their,min, 7220.2022.308.1, 7220.2022.308.1,

2023-02-23,13:41:00:546, 160796,160796,, 48, /UnixAutoUpdater.cpp, 188, bool f5::qt::UnixAutoUpdater<T>::ShouldUpdateSelf() [with T = f5::qt::MacPackage], Application is up-to-date

2023-02-23,13:41:00:546, 160796,160796,, 48, /Session.cpp, 73, void f5::qt::Session::AutoUpdateSuccess(), Application is up-to-date

2023-02-23,13:41:00:605, 160796,160796,, 48, /MainWindow.cpp, 57, f5::qt::MainWindow::MainWindow(QWidget*, Qt::WindowFlags), Notification-area instantiated

2023-02-23,13:41:03:609, 160796,160796,, 48, /BrowserController.cpp, 432, void f5::qt::BrowserController::onPageLoaded(bool), Successfilly loaded page https://<COMPANY_DOMAIN>/vdesk/resource_template

2023-02-23,13:41:03:610, 160796,160796,, 48, /BrowserController.cpp, 423, void f5::qt::BrowserController::downloadNAConfig(), Downloading NA config: https://<COMPANY_DOMAIN>/vdesk/vpn/connect.php3?resourcename=/Common/<VPN_GROUP>&outform=xml&client_version=1.1

2023-02-23,13:41:03:610, 160796,160796,, 48, /HttpNetworkManager.cpp, 205, void f5::qt::HttpNetworkManager::HttpGet(const QUrl&, uint32_t), starting GET request to, https://<COMPANY_DOMAIN>/vdesk/vpn/connect.php3?resourcename=/Common/<VPN_GROUP>&outform=xml&client_version=1.1

2023-02-23,13:41:04:131, 160796,160796,, 48, /HttpNetworkManager.cpp, 396, void f5::qt::HttpNetworkManager::RequestFinished(), Request finished (err code, HTTP code), 0, 200

2023-02-23,13:41:06:167, 160796,160796,, 48, /BrowserController.cpp, 579, void f5::qt::BrowserController::onTunnelConnecting(QString, int), Tunnel /Common/<VPN_GROUP>(2) connecting...

```

As you can see, it stops at \"connecting...\", while on a system where it works, it connects right away and displays \"Tunnel /Common/<VPN_GROUP>(2) connected\" after that line.

I'll split this reply due to message size contraints

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As for /var/log/svpn.log

```
2023-02-23,13:41:04:158, 160816,160816,svpn, 0,,,, =====================================
2023-02-23,13:41:04:158, 160816,160816,svpn, 0,,,, Location: /opt/f5/vpn/svpn
2023-02-23,13:41:04:158, 160816,160816,svpn, 0,,,, Version: \"7220.2022.0308.1\"
2023-02-23,13:41:04:158, 160816,160816,svpn, 0,,,, Locale: C
2023-02-23,13:41:04:158, 160816,160816,svpn, 0,,,, =====================================
2023-02-23,13:41:04:158, 160816,160816,svpn, 0,,,,
2023-02-23,13:41:04:158, 160816,160816,svpn, 48,,,, current log level = 63
2023-02-23,13:41:04:158, 160816,160816,svpn, 1, , 132, ------------------,
2023-02-23,13:41:04:158, 160816,160816,svpn, 1, , 133, [main], getuid, 1000
2023-02-23,13:41:04:158, 160816,160816,svpn, 1, , 134, [main], getgid, 1000
2023-02-23,13:41:04:158, 160816,160816,svpn, 1, , 135, [main], geteuid, 0
2023-02-23,13:41:04:158, 160816,160816,svpn, 1, , 136, [main], getegid, 1000
2023-02-23,13:41:04:158, 160816,160816,svpn, 1, , 137, [main], HOME, /home/karim
2023-02-23,13:41:04:158, 160816,160816,svpn, 48, , 139, [main], version, 7220.2022.0308.1
2023-02-23,13:41:04:158, 160816,160816,svpn, 1, , 141, ------------------,
2023-02-23,13:41:04:158, 160816,160816,svpn, 1, , 148, [main], Current sigprocmask: 0x14a3dec0
2023-02-23,13:41:04:158, 160816,160816,svpn, 48, , 46, ReadProperties() Select retruns the pipe data size : , 3915,
2023-02-23,13:41:04:158, 160816,160816,svpn, 48, , 51, ReadProperties() Pipe Read lopp ,
2023-02-23,13:41:04:158, 160816,160816,svpn, 48, , 55, ReadProperties() read() , 3915, <VERY LONG LINE>
2023-02-23,13:41:04:158, 160816,160816,svpn, 48, , 62, ReadProperties() reading pipe : , 3915, <VERY LONG LINE IDENTICAL TO ONE ABOVE>
2023-02-23,13:41:04:158, 160816,160816,svpn, 48, , 72, ReadProperties() after reading the data from pipe : , 3915, <VERY LONG LINE IDENTICAL TO ONE ABOVE>
2023-02-23,13:41:04:158, 160816,160816,svpn, 48, , 83, ReadProperties() Data send by Edge Client over pipe : , <VERY LONG LINE IDENTICAL TO ONE ABOVE>
2023-02-23,13:41:04:160, 160816,160816,svpn, 48, , 99, ReadProperties(), ,
2023-02-23,13:41:04:160, 160816,160816,svpn, 48, , 99, ReadProperties(), q0, 3C786D6C617474723E3D

...
// many lines filled with what seems like randome nubers after like so:
// I removed them from the log to fit them in a single message, the number
// here is an example
2023-02-23,13:41:04:163, 160816,160816,svpn, 48, , 99, ReadProperties(), q34, 697679696EDA67DA9E6D7796F976D97E697A6F97E6697A6D96A0F

2023-02-23,13:41:04:163, 160816,160816,svpn, 48, , 99, ReadProperties(), q77, 3D
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), <xmlattr>, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), session_id, 5df83964, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_sidhash, 5df83964, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_z, /Common/<VPN_GROUP>, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_name, /Common/<VPN_GROUP>, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), host0, 127.0.0.1, 127
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), port0, 44444, 44444
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_type, VPN, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_connect, auto, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), tunnel_protocol0, https, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), idle_session_timeout, 5400, 5400
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), firepassserver0, /Common/<VPN_GROUP>, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ipv4_0, 1, 1
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ipv6_0, 0, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), tunnel_dtls, 0, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), dns0, 192.168.168.49 1.1.1.1, 192
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), dns6_0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), wins0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), dnssuffix0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), dnsregisterconnection0, 2, 2
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), dnsusednssuffixforregistration0, 2, 2
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), splittunneling0, 1, 1
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), lan0, 192.168.2.7/255.255.255.255 192.168.2.12/255.255.255.255 192.168.168.0/255.255.255.0 192.168.80.18/255.255.255.255 192.168.60.31/255.255.255.255 192.168.155.21/255.255.255.255 192.168.2.23/255.255.255.255 192.168.30.20/255.255.255.255 192.168.155.50/255.255.255.255, 192
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), lan6_0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), excludesubnets0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), excludesubnets6_0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), dns_split0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), excludedomainnames0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), allowlocalsubnetaccess0, 0, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), allowlocaldnsserversaccess0, 0, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), allowlocaldhcpaccess0, 1, 1
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), add2hosts0, <SUB_DOMAIN>.<COMPANY_NAME>.<TLD>|192.168.2.23|<SUB_DOMAIN>.<COMPANY_NAME>.<TLD>|192.168.2.23|<SUB_DOMAIN>.<COMPANY_NAME>.<TLD>|192.168.30.20|<SUB_DOMAIN>.<COMPANY_NAME>.<TLD>|192.168.80.18, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_donotwarnuser, no, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), clientformicrosoftnetworks0, 1, 1
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), fileandprintersharingformicrosoftnetworks0, 2, 2
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), enforcednsorder0, ON, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_disableclientcerts, no, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), dontreportpolicy0, TRUE, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), processtimeout0, -1, -1
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), hdlc_framing, no, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), autoreconnectifdropped0, yes, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), tcp_reconnect_timeout0, 900000, 900000
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), tcp_reconnect_delay0, 200, 200
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), trafficcontrol0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_powermanagement, 0, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), displayedbandwidth0, 100000000, 100000000
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_connect_msg0, NO, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_networktunnelenabled, yes, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_optimizedappsenabled, no, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), minimize_after_connect0, YES, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_ctrlchannelenabled, 1, 1
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ur_isessionenabled, 1, 1
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_connect_msg_txt0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_connect_fallback_msg_txt0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_routing_changes_txt0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_process_check_txt0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_registry_check_txt0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_config_error_txt0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_os_patch_check_txt0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_ie_patch_check_txt0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), display_pf_check_txt0, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), tunnel_host0, <COMPANY_DOMAIN>, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), tunnel_port0, 443, 443
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), browser_pid, 160796, 160796
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), version, 2.9, 2
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), , , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), client_pid, 160796, 160796
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), HOST, <COMPANY_DOMAIN>, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), PORT, 443, 443
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), UseDefaultGateway, OFF, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), AllowLocalSubnetAccess, 0, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), AllowLocalDHCPAccess, 1, 1
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), AllowLocalDNSServersAccess, 0, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), LAN, 192.168.2.7/255.255.255.255 192.168.2.12/255.255.255.255 192.168.168.0/255.255.255.0 192.168.80.18/255.255.255.255 192.168.60.31/255.255.255.255 192.168.155.21/255.255.255.255 192.168.2.23/255.255.255.255 192.168.30.20/255.255.255.255 192.168.155.50/255.255.255.255, 192
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), ExcludeSubnets, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), EnforceRouteTable, , 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 1, , 320, SSLVpn::SetProperties(), txqueuelength, 100, 100
2023-02-23,13:41:04:166, 160816,160817,svpn, 48, , 1369, SSLVpn::svpn(), Open(), setuid, 1000, 0
2023-02-23,13:41:04:166, 160816,160817,svpn, 48, , 662, CString ResolveHostNameGetFirstIp(const CString&), Resolved '<COMPANY_DOMAIN>' to <COMPANY_IP>
2023-02-23,13:41:04:166, 160816,160817,svpn, 48, , 716, void SSLVpn::ConfigureTunnelChannel(), U_TUNNEL_HOST=<COMPANY_DOMAIN>
2023-02-23,13:41:04:166, 160816,160817,svpn, 48, , 11, UTunChannel::UTunChannel(), Initializing...
2023-02-23,13:41:04:166, 160816,160817,svpn, 48, , 42, UTunChannel::CloneDevice(), Opening utun device
2023-02-23,13:41:04:167, 160816,160817,svpn, 48, , 296, UTunChannel::IsDeviceAvailable(), Device is available
2023-02-23,13:41:04:167, 160816,160817,svpn, 48, , 751, SSLVpn::ConfigureTunnelChannel(), Tun device will be used
2023-02-23,13:41:04:167, 160816,160817,svpn, 48, /UChannelChain.cpp, 55, , enter, 0x80f: U_ENABLE_SOCKET_CHANNEL U_ENABLE_SSL_CHANNEL U_ENABLE_PROXY_CHANNEL U_ENABLE_HTTP_CHANNEL U_ENABLE_PPP_EMULATION_CHANNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 48,,,, USSLChannel::USSLChannel:RAND_status(1)
2023-02-23,13:41:04:167, 160816,160817,svpn, 48, /UF5FramePacketizerChannel.cpp, 293, UF5FramePacketizerChannel::setProperties(), fast framing will be used
2023-02-23,13:41:04:167, 160816,160817,svpn, 48, /UHTTPChannel.cpp, 593, UHTTPChannel::setProperties(), m_bFastPPPMode, true
2023-02-23,13:41:04:167, 160816,160817,svpn, 48, /UHTTPChannel.cpp, 597, UHTTPChannel::setProperties(), m_bUseISession, false
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, --------- Initial State --------
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, Address Netif
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 127.0.0.1/8 lo( 1)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 192.168.1.10/24 wlp5s0( 3)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 192.168.122.1/24 virbr0( 4)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.19.0.1/16 br-63dcbff36084( 6)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.20.0.1/16 br-74660eaa12c1( 7)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.18.0.1/16 br-9ebcc5f112e6( 😎
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.22.0.1/16 br-9fdcc1944e6d( 9)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.23.0.1/16 br-3e8ed22008b1(10)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.21.0.1/16 br-4c314f5c6ea9(11)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.25.0.1/16 br-5202490322d8(12)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.17.0.1/16 docker0(13)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, ::1/128 lo( 1)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::ed58:cb1a:4464:9231/64 wlp5s0( 3)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::42:e7ff:fe94:e6/64 br-63dcbff36084( 6)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::42:e2ff:fed4:1fd9/64 br-74660eaa12c1( 7)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::42:95ff:fe06:54cd/64 br-9ebcc5f112e6( 😎
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::5c94:c1ff:feec:be64/64 veth5ae8a4c(15)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::a44a:ffff:fe33:1781/64 veth0d86702(17)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::38c1:2dff:fef1:f19c/64 veth30a69c9(19)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::2c13:38ff:fe1d:1e67/64 vethe81d240(21)
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, Destination Gateway Flags Netif Expire Proto Preferred Source Address
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 0.0.0.0/0 192.168.1.1 UG wlp5s0(3) 0 RTPROT_DHCP
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 169.254.0.0/16 link#4 U virbr0(4) 0 RTPROT_BOOT
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.17.0.0/16 link#13 U docker0(13) 0 RTPROT_KERNEL 172.17.0.1
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.18.0.0/16 link#8 U br-9ebcc5f112e6(8) 0 RTPROT_KERNEL 172.18.0.1
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.19.0.0/16 link#6 U br-63dcbff36084(6) 0 RTPROT_KERNEL 172.19.0.1
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.20.0.0/16 link#7 U br-74660eaa12c1(7) 0 RTPROT_KERNEL 172.20.0.1
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.21.0.0/16 link#11 U br-4c314f5c6ea9(11) 0 RTPROT_KERNEL 172.21.0.1
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.22.0.0/16 link#9 U br-9fdcc1944e6d(9) 0 RTPROT_KERNEL 172.22.0.1
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.23.0.0/16 link#10 U br-3e8ed22008b1(10) 0 RTPROT_KERNEL 172.23.0.1
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 172.25.0.0/16 link#12 U br-5202490322d8(12) 0 RTPROT_KERNEL 172.25.0.1
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 192.168.1.0/24 link#3 U wlp5s0(3) 0 RTPROT_KERNEL 192.168.1.10
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, 192.168.122.0/24 link#4 U virbr0(4) 0 RTPROT_KERNEL 192.168.122.1
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, ::1/128 link#1 U lo(1) 0 RTPROT_KERNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::/64 link#8 U br-9ebcc5f112e6(8) 0 RTPROT_KERNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::/64 link#15 U veth5ae8a4c(15) 0 RTPROT_KERNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::/64 link#17 U veth0d86702(17) 0 RTPROT_KERNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::/64 link#6 U br-63dcbff36084(6) 0 RTPROT_KERNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::/64 link#19 U veth30a69c9(19) 0 RTPROT_KERNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::/64 link#21 U vethe81d240(21) 0 RTPROT_KERNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::/64 link#7 U br-74660eaa12c1(7) 0 RTPROT_KERNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, fe80::/64 link#3 U wlp5s0(3) 0 RTPROT_KERNEL
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, ::/0 fe80::a5a:11ff:fe42:d3b0 UG wlp5s0(3) 0 RTPROT_RA
2023-02-23,13:41:04:167, 160816,160817,svpn, 0,,,, --------- End --------

Here is a pastbin contaning my previously posted replies, since this forum unfortunately does not support txt files.

https://pastebin.com/6a8mK085

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Oh, and I forgot to mention, I couldn't track down any obvious errors in the log files. Messages just stop.

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Update: I checked AppArmour out, tried disabling and tried putting the NetworkManager profile in complain mode, but nothing changed. Same exact result as above.

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Hmm. From those logs, it seems like it's actually connected. From the syslog you pasted though, there do seem to be a few errors from QT. The client uses QT to write the messages into the client GUI. Perhaps you could try to reinstall it, and dbus-daemon.

Is this something that you think we could reproduce in a lab on a fresh ubuntu system, or is it something that seems tied to this client PC specifically?

I can't think of anyway to reproduce it. I probably somehow modified something on my system, because it works on every other device I tried. In fact, it event works inside a docker container running on my system. I just found out this weird thing:

- If I attach the container to host network, f5vpn won't connect

- If I DON'T attach the container to host network, f5vpn WILL connect

So, in the case where it connects from within the container, I again modified the routes table to point the specific ips configured by f5vpn to the container itself, but even though my traffic goes through and I can actually reach those few websites, I still can't receive callbacks from a particular remote server like I can if I connected.

Does f5vpn/Big IP somehow check if the source ip is something it has registered? I don't have any idea what happens on the provider side.

I can't think of any solution short of nuking my ubunut and re-installing it. I haven't tried reinstalling dbus, I'm afraid of breaking something else in my system, since it seems like a sensitive service.

As for Qt, I haven't tried reinstalling it yet, but the few errors it prints are identical to those printed in systems where it worked.

Oh, and apologies, I forgot to mention that I'm running vpn version 7220.2022.0308.1, thought it seems like the most recent version anyway.

Are there any configuration, software versions, firewall rules, etc... you wish to take a look at?

Oh, and f5vpn brings its own Qt libraries along as it seems. They are stored in /opt/f5/vpn/lib

$ ls /opt/f5/vpn/lib
libcrypto.so.1.0.0 libicui18n.so.55 libQt5Core.so.5 libQt5Gui.so.5 libQt5OpenGL.so.5 libQt5Sql.so.5 libQt5WebKitWidgets.so.5 libQt5XcbQpa.so.5
libicudata.so.55 libicuuc.so.55 libQt5DBus.so.5 libQt5Network.so.5 libQt5PrintSupport.so.5 libQt5WebKit.so.5 libQt5Widgets.so.5 libssl.so.1.0.0

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I have the same problem since upgrading my Ubuntu Distro. And like you, works in containers hosted by the problematic machine.

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My problem disappeared after I installed Ubuntu 22. I don't know whether it went away because I upgraded our because I wiped my device, giving it a fresh start.

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Nice to know, I might try a fresh instal then.

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Same problem here with \"5.15.0-78-generic #85~20.04.1-Ubuntu SMP Mon Jul 17 09:42:39 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux\", it's start failing.

Some different details is that i have to eth ifaces in my desktop in different net segments, at first attemps it's seems to be resolved, disabling one of them, but now is always failing with the same logging info, the network is connected but can't finish de routing keeping in bucle with

\"2023-07-31, 0:43:22:944, 43256,43257,svpn, 48, , 803, CLinuxRouteTable::GetBestRoute2, 1.1.1.1
2023-07-31, 0:43:22:944, 43256,43257,svpn, 48, , 268, CLinuxRouteTable::GetIfaceAddr2, IFace, 29\"

After some research i workarounded using openconnect client, extrating session id from the initial request after logon in navigator and connected.

echo MRHSession=0123456789abcdef0123456789abc | sudo openconnect --protocol=f5 --cookie-on-stdin SERVERNAME

Please fix the root error.

Faced the same issue in my Ubuntu 20 LTS. Not sure what exactly caused the issue, but something related to Docker Networks messed up the working VPN setup. \"docker network prune\" command followed by a system restart resolved issue for me.

It sounds like the root problem here might be 3rd party (k3s, docker, etc) overriding the routing that the VPN client is producing. The Windows Edge VPN Client has a function where it will automatically examine the routing table and restore it so the desired networks traverse the VPN. It does this often (every minute or so?).

The Linux client does not have this feature, so any 3rd party thing that alters the routing table after the VPN connects may break it.

I'd suggest examining the routing table immediately after connecting the VPN and then a few times during the duration of the session to see if there are any changes.

It may also be that something changed recently with Ubuntu or other's network setup scripts. In either case, the routing table results will be informative.

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