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SEJ's avatar
SEJ
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Oct 12, 2023

Unable to access GUI

Hello,

I no longer have access to the BIG-IP GUI. I've restarted httpd and Tomcat, but it didn't resolve the issue. There are no logs in httpserrors. However, I do have logs in the catalina.out:

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:190)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

Can you help me please?

 

 

  • Hi Samir 

    thank you for your reply

    Fortunately, it's the standby member. The reboot resolved the issue.

    Thank you ^^

     

     

  • Its seem some other issue, Did you/team has change any flag setting such in BigDB. I recommed to open support case.

    If you have time then full box reboot may help but again own risk.

    • SEJ's avatar
      SEJ
      Icon for Altostratus rankAltostratus

      Hi Samir 

      thank you for your reply

      Fortunately, it's the standby member. The reboot resolved the issue.

      Thank you ^^