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stephenlee88's avatar
stephenlee88
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Jan 10, 2024

Unable to ping my f5 VM and GUI can only access with :8443

Hi all, 

I am new to deploying f5. I cant seems to ping my f5 ltm IP on my computer cmd. And also my f5 ltm GUI can only be access with :8443 , is this the reason for it to be unable to ping and how do i fix it. I am trying all sort of methods but couldnt fix it yet. 

3 Replies

  • stephenlee88 Do you have any information on the hypervisor that you're using an your virtual VLAN configuration for the management network that the management interface of the F5 sits on?

    • stephenlee88's avatar
      stephenlee88
      Icon for Nimbostratus rankNimbostratus

      Hi Paulius,

       

      Thanks for the replied, I am currently use vsphere, and I am not too sure to check the configuration, I am able to ping other ip in that gateway except for the particular ip i assign to my f5 cant be ping. 

      • Paulius's avatar
        Paulius
        Icon for MVP rankMVP

        stephenlee88 Without a bit more information on the virtual appliance and hypervisor configuration it makes it difficult to assist any further. You might need to open an F5 TAC for further assistance.