Forum Discussion
Cannot restore factory defaults after using 11.5
Dears, I have upgraded my F5 appliances to the new software 11.5 which was releases three days ago , after that the active/standby appliances didn't see each other and they both appear as disconnected and the provisioning was disappeared and i cannot see any of the modules.
I'm trying to reset one of them to the factory defaults , however, when i load the default config i get:
Loading configuration... /defaults/defaults.scf Resetting trust domain... Unexpected Error: MCP must be in the running phase to reset the trust domain. Examine the output of
tmsh show sys mcp-state for failures.
root@(localhost)(cfg-sync Standalone)(Offline)(/Common)(tmos) show sys mcp-state
Sys::mcpd State:Running Phase platform Last Configuration Load Status full-config-load-succeed
but now i cannot configure the network section as it gives me the following error: An error has occurred while trying to process your request.
please advise. Ahmad.
17 Replies
- AhmedSaied_2402
Altostratus
I faced this issue ,the fix for it as the following 1- Access F5 GUI 2- Device Management > Device Trust > local domain 3- Reset device trust 4- Try reset again.
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