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File upload failed, please check log file for details

Pooja_s_123_330
Nimbostratus
Nimbostratus

Hello,

 

I am trying to update a certificate. I generated CSR, got the cert and when i try to upload the file or paste the text, i get following message "File upload failed, please check log file for details".

 

Also, i checked /var/log, ltm, messages etc, i didn't find any relevant logs for this.

 

Please advise

 

Regards Pooja

 

3 REPLIES 3

Jad_Tabbara__J1
Cirrostratus
Cirrostratus

Hi,

Do you have enough disk space on your BIG IP ?

Try to launch the following command

df -h

And verify that there are available space. If you discover that one of the filesystem has a high percentage of used space, you need to delete or increase the space assigned to that particular file system.

Check this documentation : https://support.f5.com/csp/article/K14403

If it is not a disk space issue, try the import of the cert. by command line check this article

https://support.f5.com/csp/article/K14031

Waiting for your feedback

Regards

Sharang_KAUL
F5 Employee
F5 Employee

check the /shared/tmp directory. And ensure the permission of this directory is set to 777.

# ls -ld /shared/tmp

 

drwxrwxrwt. 23 root root 24576 2019-06-11 17:40 /shared/tmp

 

If not set to 777. Change to 777 using chmod command;

 

# chmod 777 /shared/tmp

 

 

 

Hello, dear, it worked wonderfully, could you tell me how you got to the solution?