Forum Discussion
pradeepkumar020
Nimbostratus
NimbostratusWhile using F5 edge client am getting Error "You do not have access to the Network Access Connections. Please contact your system administrator&
At first I tried on demand certificate authentication with out using the client ...At that time the authentication is success .. But after using the Edge client of F5 APM am getting the error " You do not have access to the Network Access Connections.Please contact your system administrator." the login is successful and after opening the webtop page am getting this error by automatically closing the tab of the vpn and vpn session is closing ... We have to do any configuration in APM if we want to use edge client... please help
Yann_Desmarest_Nacreous
Hello,
This could be many issues. One common is that the F5 system is not able to assign an IP address from the lease pool because the pool is empty, all IP addresses are already assigned.
One another is that, The network access resource is not assigned to the session after successful authentication.
Can you share apm logs from the faulty session ?
pradeepkumar020Hi YANN , Actually i tried the same scenario without using the edge client... At that time its successfull... but if am using the edge client am getting error..... please find below logs log_tidlog_seqtime_stampdate_timelog_idpartitionlog_msg 15710145820954014582095403/17/2016 3:1221562630Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490506:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;User_Agent=Mozilla%2f4.0%20(compatible%3b%20MSIE%207.0%3b%20Windows%20NT%206.1%3b%20WOW64%3b%20Trident%2f5.0%3b%20SLCC2%3b%20.NET%20CLR%202.0.50727%3b%20.NET%20CLR%203.5.30729%3b%20.NET%20CLR%203.0.30729%3b%20Media%20Center%20PC%206.0%3b%20.NET4.0C%3b%20.NET4.0E%3b%20InfoPath.3)%20EdgeClient%2f7120.2015.1014.0005; 15710145820954114582095403/17/2016 3:1221562624Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490500:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Client_IP=202.122.134.254;State=Queensland;Country=AU;Continent=OC;Virtual_IP=10.0.1.100;Listener=/Common/Test_vs;Reputation=Unknown; 16190145820954014582095403/17/2016 3:1221561953Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490261:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Client_Hostname=NOI1-CIS818;Client_Type=Standalone;Client_Version=2.0;Client_Platform=Win7;Client_CPU=WOW64;Client_UI_Mode=Standalone;Client_JS_Support=1;Client_Activex_Support=1;Client_Plugin_Support=0; 16204145820954614582095463/17/2016 3:1221561360Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490010:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;User_Name=test; 16204145820954714582095463/17/2016 3:1221561640Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490128:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Webtop_Name=/Common/RUPI_Portal; 16204145820954814582095463/17/2016 3:1221561687Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490157:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Webtop_Links=/Common/RUPIwebtop; 16204145820954914582095463/17/2016 3:1221561349Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490005:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Policy_Rule_Caption=fallback;Current_Node=Advanced Resource Assign;Next_Node=Allow; 16204145820955014582095463/17/2016 3:1221561602Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490102:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Access_Policy_Result=Full; 16204145820955114582095463/17/2016 3:1221561928Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490248:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Client_Hostname=NOI1-CIS818;Client_Type=Standalone;Client_Version=2.0;Client_Platform=Win7;Client_CPU=WOW64;Client_UI_Mode=Standalone;Client_JS_Support=1;Client_Activex_Support=1;Client_Plugin_Support=0; 15710145820954214582095493/17/2016 3:1221562727Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490567:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Close_Reason=user_initiated, code - 1; 15710145820954314582095893/17/2016 3:1321562657Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490521:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Bytes_In=7641;Bytes_Out=2638;- pradeepkumar020Error 2016-03-17 10:12:30:160 Standalone CStandaloneDoc::HandleError, Force logoff (Reason: You do not have access to the Network Access Connections.
Yann_DesmarestCirrus
Hello,
This could be many issues. One common is that the F5 system is not able to assign an IP address from the lease pool because the pool is empty, all IP addresses are already assigned.
One another is that, The network access resource is not assigned to the session after successful authentication.
Can you share apm logs from the faulty session ?
- pradeepkumar020Hi YANN , Actually i tried the same scenario without using the edge client... At that time its successfull... but if am using the edge client am getting error..... please find below logs log_tidlog_seqtime_stampdate_timelog_idpartitionlog_msg 15710145820954014582095403/17/2016 3:1221562630Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490506:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;User_Agent=Mozilla%2f4.0%20(compatible%3b%20MSIE%207.0%3b%20Windows%20NT%206.1%3b%20WOW64%3b%20Trident%2f5.0%3b%20SLCC2%3b%20.NET%20CLR%202.0.50727%3b%20.NET%20CLR%203.5.30729%3b%20.NET%20CLR%203.0.30729%3b%20Media%20Center%20PC%206.0%3b%20.NET4.0C%3b%20.NET4.0E%3b%20InfoPath.3)%20EdgeClient%2f7120.2015.1014.0005; 15710145820954114582095403/17/2016 3:1221562624Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490500:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Client_IP=202.122.134.254;State=Queensland;Country=AU;Continent=OC;Virtual_IP=10.0.1.100;Listener=/Common/Test_vs;Reputation=Unknown; 16190145820954014582095403/17/2016 3:1221561953Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490261:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Client_Hostname=NOI1-CIS818;Client_Type=Standalone;Client_Version=2.0;Client_Platform=Win7;Client_CPU=WOW64;Client_UI_Mode=Standalone;Client_JS_Support=1;Client_Activex_Support=1;Client_Plugin_Support=0; 16204145820954614582095463/17/2016 3:1221561360Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490010:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;User_Name=test; 16204145820954714582095463/17/2016 3:1221561640Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490128:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Webtop_Name=/Common/RUPI_Portal; 16204145820954814582095463/17/2016 3:1221561687Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490157:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Webtop_Links=/Common/RUPIwebtop; 16204145820954914582095463/17/2016 3:1221561349Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490005:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Policy_Rule_Caption=fallback;Current_Node=Advanced Resource Assign;Next_Node=Allow; 16204145820955014582095463/17/2016 3:1221561602Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490102:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Access_Policy_Result=Full; 16204145820955114582095463/17/2016 3:1221561928Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490248:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Client_Hostname=NOI1-CIS818;Client_Type=Standalone;Client_Version=2.0;Client_Platform=Win7;Client_CPU=WOW64;Client_UI_Mode=Standalone;Client_JS_Support=1;Client_Activex_Support=1;Client_Plugin_Support=0; 15710145820954214582095493/17/2016 3:1221562727Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490567:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Close_Reason=user_initiated, code - 1; 15710145820954314582095893/17/2016 3:1321562657Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490521:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Bytes_In=7641;Bytes_Out=2638;
- pradeepkumar020Error 2016-03-17 10:12:30:160 Standalone CStandaloneDoc::HandleError, Force logoff (Reason: You do not have access to the Network Access Connections.