Forum Discussion

pradeepkumar020's avatar
pradeepkumar020
Icon for Nimbostratus rankNimbostratus
Mar 16, 2016

While using F5 edge client am getting Error "You do not have access to the Network Access Connections. Please contact your system administrator&

At first I tried on demand certificate authentication with out using the client ...At that time the authentication is success .. But after using the Edge client of F5 APM am getting the error " You d...
BIG-IP Access Policy Manager (APM)
cloud
security
Yann_Desmarest_'s avatar
Yann_Desmarest_
Icon for Nacreous rankNacreous
Mar 16, 2016

Hello,

 

This could be many issues. One common is that the F5 system is not able to assign an IP address from the lease pool because the pool is empty, all IP addresses are already assigned.

 

One another is that, The network access resource is not assigned to the session after successful authentication.

 

Can you share apm logs from the faulty session ?

 

  • pradeepkumar020's avatar
    pradeepkumar020
    Icon for Nimbostratus rankNimbostratus
    Mar 17, 2016
    Hi YANN , Actually i tried the same scenario without using the edge client... At that time its successfull... but if am using the edge client am getting error..... please find below logs log_tidlog_seqtime_stampdate_timelog_idpartitionlog_msg 15710145820954014582095403/17/2016 3:1221562630Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490506:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;User_Agent=Mozilla%2f4.0%20(compatible%3b%20MSIE%207.0%3b%20Windows%20NT%206.1%3b%20WOW64%3b%20Trident%2f5.0%3b%20SLCC2%3b%20.NET%20CLR%202.0.50727%3b%20.NET%20CLR%203.5.30729%3b%20.NET%20CLR%203.0.30729%3b%20Media%20Center%20PC%206.0%3b%20.NET4.0C%3b%20.NET4.0E%3b%20InfoPath.3)%20EdgeClient%2f7120.2015.1014.0005; 15710145820954114582095403/17/2016 3:1221562624Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490500:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Client_IP=202.122.134.254;State=Queensland;Country=AU;Continent=OC;Virtual_IP=10.0.1.100;Listener=/Common/Test_vs;Reputation=Unknown; 16190145820954014582095403/17/2016 3:1221561953Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490261:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Client_Hostname=NOI1-CIS818;Client_Type=Standalone;Client_Version=2.0;Client_Platform=Win7;Client_CPU=WOW64;Client_UI_Mode=Standalone;Client_JS_Support=1;Client_Activex_Support=1;Client_Plugin_Support=0; 16204145820954614582095463/17/2016 3:1221561360Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490010:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;User_Name=test; 16204145820954714582095463/17/2016 3:1221561640Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490128:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Webtop_Name=/Common/RUPI_Portal; 16204145820954814582095463/17/2016 3:1221561687Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490157:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Webtop_Links=/Common/RUPIwebtop; 16204145820954914582095463/17/2016 3:1221561349Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490005:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Policy_Rule_Caption=fallback;Current_Node=Advanced Resource Assign;Next_Node=Allow; 16204145820955014582095463/17/2016 3:1221561602Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490102:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_Id=26c3e25d;Access_Policy_Result=Full; 16204145820955114582095463/17/2016 3:1221561928Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490248:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Client_Hostname=NOI1-CIS818;Client_Type=Standalone;Client_Version=2.0;Client_Platform=Win7;Client_CPU=WOW64;Client_UI_Mode=Standalone;Client_JS_Support=1;Client_Activex_Support=1;Client_Plugin_Support=0; 15710145820954214582095493/17/2016 3:1221562727Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490567:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Close_Reason=user_initiated, code - 1; 15710145820954314582095893/17/2016 3:1321562657Common;hostname=ip-10-0-0-180.ap-northeast-1.compute.internal;errdefs_msgno=01490521:5:;partition_name=Common;session_id=26c3e25d;Access_Profile=/Common/SAS_Rad;Partition=Common;Session_ID=26c3e25d;Bytes_In=7641;Bytes_Out=2638;
  • pradeepkumar020's avatar
    pradeepkumar020
    Icon for Nimbostratus rankNimbostratus
    Mar 17, 2016
    Error 2016-03-17 10:12:30:160 Standalone CStandaloneDoc::HandleError, Force logoff (Reason: You do not have access to the Network Access Connections.