I tried to create a qkview file. But the system got stuck on "Loading receiving configuration from your device" and has been loading for over 48 hours. I was looking at "K11419837: Troubleshooting qkview process stuck/stalled". and K61154426: Troubleshooting qkview diagnostic utility. i enter the command "ps -ef | grep -i [qk]view" but no outpot appears. so no process seems to work for this qkview/ I saw that i need to upload some files from the system to f5 support. but its seems my support for this unit as been ended. is there anything i can do to stop this proccesse?
if it's ha pair, try to run it in standby node. if it also fail, restart the standby node then redo qkview if it works, do failover. if it fails, create case.
Why the complexity in grep? ps -ef | grep qkview Are you running qkview from CLI or GUI? i suspect you are running in the GUI. Does qkview just hang, or does it complete, or does it return to a prompt/leave you in the gui?
In the cli, from bash:
Check disk space free (in human format): df -h Only USR should be in the 90's event thing else should be below 50, post lines from output if your are over.
Run qkview manually: qkview --progress-bar or qkview -v
if it works via the CLI - but not thru the gui, and its fairly safe to do this as just a longshot test... bigstart restart httpd tomcat restjavad restnoded bigstart status httpd tomcat restjavad restnoded <---it might take sometime for HTTPD to restart
After your disk slowness isuue fixed you can try the following command
This is my favorite UNIVERSAL command to run QKView on any box ad get the filename according to the box hostname and timestamp, and it never overwrites the previous taken QKView because of its unique timestamp everytime even if taken on same host.
Try running this in BASH mode and then connect your box using SSH /SCP etc using WINSCP and download fronm the appropriate folders in /var/tmp:
login as: root Using keyboard-interactive authentication. Password: Last login: Tue Jul 16 05:11:10 2019 from 10.10.10.10 [root@TestLAB-001001:Active:In Sync] ~ # qkview -s0 -f "/var/tmp/$(/bin/hostname)_$(date +%Y-%m-%d-%H-%M-%S).tgz" Gathering System Diagnostics: Please wait ... Diagnostic information has been saved in: /var/tmp/TestLAB-001001.F5Test.com_2019-07-16-17-33-02.tgz Please send this file to F5 support. [root@TestLAB-001001:Active:In Sync] ~ #
Box 002
login as: root Using keyboard-interactive authentication. Password: Last login: Tue Jul 16 05:10:42 2019 from 10.10.10.10 [root@TestLAB-001002:Standby:In Sync] ~ # qkview -s0 -f "/var/tmp/$(/bin/hostname)_$(date +%Y-%m-%d-%H-%M-%S).tgz" Gathering System Diagnostics: Please wait ... Diagnostic information has been saved in: /var/tmp/TestLAB-001002.F5Test.hp.com_2019-07-16-17-32-42.tgz Please send this file to F5 support. [root@TestLAB-001002:Standby:In Sync] ~ #
Box 003
login as: root Using keyboard-interactive authentication. Password: Last login: Tue Jul 16 05:10:41 2019 from 10.10.10.10 [root@TestLAB-001003:Standby:In Sync] ~ # qkview -s0 -f "/var/tmp/$(/bin/hostname)_$(date +%Y-%m-%d-%H-%M-%S).tgz" Gathering System Diagnostics: Please wait ... Diagnostic information has been saved in: /var/tmp/TestLAB-001003.F5Test.com_2019-07-16-17-32-50.tgz Please send this file to F5 support. [root@TestLAB-001003:Standby:In Sync] ~ #
Box 004
login as: root Using keyboard-interactive authentication. Password: Last login: Tue Jul 16 05:10:41 2019 from 10.10.10.10 [root@TestLAB-001004:Active:In Sync] ~ # qkview -s0 -f "/var/tmp/$(/bin/hostname)_$(date +%Y-%m-%d-%H-%M-%S).tgz" Gathering System Diagnostics: Please wait ... Diagnostic information has been saved in: /var/tmp/TestLAB-001004.F5Test.com_2019-07-16-17-32-59.tgz Please send this file to F5 support.
Thanks - I knew grep worked via tmsh - but i did not know it would not take multiple switches with a single -
grep -ie ..... does work in tmsh - but does via cli.... however grep -i -e works just fine.
curiously enough - adding a 3rd switch works with a space, HOWEVER there appears to be a fun thing going on with order of operations inside of tmsh that i would not have expected - list ltm virtual all | grep -e -i -v asm list ltm virtual all | grep -i -e -v asm
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