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Forum Discussion

Iroads's avatar
Iroads
Icon for Altostratus rankAltostratus
Nov 26, 2023
Solved

qkview process stuck

I tried to create a qkview file. But the system got stuck on "Loading receiving configuration from your device" and has been loading for over 48 hours. I was looking at "K11419837: Troubleshooting q...
application delivery
qkview
  • BenjaminMonk's avatar
    BenjaminMonk
    Nov 27, 2023

    Rebooting the system could be a viable option to halt the stuck qkview process.

zamroni777's avatar
zamroni777
Icon for MVP rankMVP
Nov 27, 2023

if it's ha pair, try to run it in standby node.
if it also fail, restart the standby node then redo qkview
if it works, do failover.
if it fails, create case.