Forum Discussion
Iroads
Altostratus
Altostratusqkview process stuck
I tried to create a qkview file. But the system got stuck on "Loading receiving configuration from your device" and has been loading for over 48 hours. I was looking at "K11419837: Troubleshooting q...
Rebooting the system could be a viable option to halt the stuck qkview process.
Hi Iroads,
To check/find and then kill that process in F5 based on the PID use the following in BASH mode:
F5 BASH Mode to find the QKView Process ID PID
# ps ax | grep -i -e qkview
# kill -9 PID
For reference
root@(TEST_LAB-001)(cfg-sync In Sync)(Active)(/Common)(tmos)# bash
[root@TEST_LAB-001:Active:In Sync] ~ # ps ax | grep -i -e qkview
16095 pts/0 S+ 0:00 grep -i -e qkview
[root@TEST_LAB-001:Active:In Sync] ~ # kill -9 16095
[root@TEST_LAB-001:Active:In Sync] ~ # ps ax | grep -i -e qkview
16095 pts/0 S+ 0:00 grep -i -e qkview
[root@TEST_LAB-001:Active:In Sync] ~ # kill -9 16095
After your disk slowness isuue fixed you can try the following command
This is my favorite UNIVERSAL command to run QKView on any box ad get the filename according to the box hostname and timestamp, and it never overwrites the previous taken QKView because of its unique timestamp everytime even if taken on same host.
Try running this in BASH mode and then connect your box using SSH /SCP etc using WINSCP and download fronm the appropriate folders in /var/tmp:
qkview -s0 -f "/var/tmp/$(/bin/hostname)_$(date +%Y-%m-%d-%H-%M-%S).tgz"
For reference
Box 001
login as: root
Using keyboard-interactive authentication.
Password:
Last login: Tue Jul 16 05:11:10 2019 from 10.10.10.10
[root@TestLAB-001001:Active:In Sync] ~ # qkview -s0 -f "/var/tmp/$(/bin/hostname)_$(date +%Y-%m-%d-%H-%M-%S).tgz"
Gathering System Diagnostics: Please wait ...
Diagnostic information has been saved in:
/var/tmp/TestLAB-001001.F5Test.com_2019-07-16-17-33-02.tgz
Please send this file to F5 support.
[root@TestLAB-001001:Active:In Sync] ~ #
Box 002
login as: root
Using keyboard-interactive authentication.
Password:
Last login: Tue Jul 16 05:10:42 2019 from 10.10.10.10
[root@TestLAB-001002:Standby:In Sync] ~ # qkview -s0 -f "/var/tmp/$(/bin/hostname)_$(date +%Y-%m-%d-%H-%M-%S).tgz"
Gathering System Diagnostics: Please wait ...
Diagnostic information has been saved in:
/var/tmp/TestLAB-001002.F5Test.hp.com_2019-07-16-17-32-42.tgz
Please send this file to F5 support.
[root@TestLAB-001002:Standby:In Sync] ~ #
Box 003
login as: root
Using keyboard-interactive authentication.
Password:
Last login: Tue Jul 16 05:10:41 2019 from 10.10.10.10
[root@TestLAB-001003:Standby:In Sync] ~ # qkview -s0 -f "/var/tmp/$(/bin/hostname)_$(date +%Y-%m-%d-%H-%M-%S).tgz"
Gathering System Diagnostics: Please wait ...
Diagnostic information has been saved in:
/var/tmp/TestLAB-001003.F5Test.com_2019-07-16-17-32-50.tgz
Please send this file to F5 support.
[root@TestLAB-001003:Standby:In Sync] ~ #
Box 004
login as: root
Using keyboard-interactive authentication.
Password:
Last login: Tue Jul 16 05:10:41 2019 from 10.10.10.10
[root@TestLAB-001004:Active:In Sync] ~ # qkview -s0 -f "/var/tmp/$(/bin/hostname)_$(date +%Y-%m-%d-%H-%M-%S).tgz"
Gathering System Diagnostics: Please wait ...
Diagnostic information has been saved in:
/var/tmp/TestLAB-001004.F5Test.com_2019-07-16-17-32-59.tgz
Please send this file to F5 support.
HTH
🙏
PhatANhappy
MVP
MVPThanks -
I knew grep worked via tmsh - but i did not know it would not take multiple switches with a single -
grep -ie ..... does work in tmsh - but does via cli....
however grep -i -e works just fine.
curiously enough - adding a 3rd switch works with a space, HOWEVER there appears to be a fun thing going on with order of operations inside of tmsh that i would not have expected -
list ltm virtual all | grep -e -i -v asm
list ltm virtual all | grep -i -e -v asm
Produce 2 different outputs...