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Juke_106712's avatar
Icon for Nimbostratus rankNimbostratus
Apr 13, 2011

No Response when requesting licenses for this MP

I submitted for 2 licenses for this MP last weekend and then replied to it on Wednesday of last week and still have received no information what so ever.



Is there an easier way to get licenses issued?




Any assistance would be great




Thanks in advance,




3 Replies

  • Hi Josh,



    I'm not sure why you haven't received a reply yet. If you still haven't gotten a response, you could contact your F5 account manager or partner to ask them to check on this for you.



  • I submitted for eight a few weeks ago, never got anything either. So this is sitting in my lab waiting to be tested and the people who were interested in it are growing tired. Is there a guide for this management pack? Did I miss it with all the hoops I had to jump through to get the mp, install it, etc?
  • got a response stating that F5 is changing direction with the MS SCOM Mgmt Pak.




    From: George Moberly []


    Sent: Thursday, April 28, 2011 3:50 PM


    Subject: RE: F5 Management Pack for MS. SCOM License request






    We have received your request for F5 Management Pack for Microsoft Systems Center license(s).



    Presently, we are deferring new requests for licenses.



    Planning is underway for re-introducing this integration that will include a support contract, and future integration with F5 Enterprise Manager.



    We apologize for the delay and will contact you with the announcement.



    If you are already a licensed Management Pack user, or have other circumstances you would like to bring to our attention, please feel free to contact me with an appeal.



    We at F5 deeply appreciate your business. We are taking these steps to ensure that we are delivering the same level of support and customer satisfaction that you rely on with our other products.





    George Moberly | Director, Product Management


    Management and Orchestration Technologies


    F5 Networks