F5Access | MacOS Sonoma

letakeda - I see you had a separate question about Mac and F5 Access a while ago.
A spammer got to that one and that action took it off the *un-answered* radar - I just wiped that spam but since this is a new issue.

Does this Support article relate to your configuration?
K000137043: After upgrading to MacOS 14 Sonoma, VPN connections using Proxy configurations in the Network Access may fail

I wish i was able to downgrade my MacOs version. Need to wait now. Thanks for the informations Letakeda

The two most recent topics that we've published content on with similiar symptoms are:

• K000138683: Users cannot connect to BIG-IP APM virtual servers with BIG-IP Edge Client 7246
• Bug ID 1505789: VPN connection fails with Edge client 7.2.4.6 with error "Network is vulnerable"

However, that's only at an initial glance of the symptom a few of you have described.  Take a peek at those two and see if there's any relationship to what you're experiencing.  If not, we'd need to get a bit more information to troubleshoot, identify the cause, and provide recommended actions.  We've got a few different 'choose your own adventure' options for you to get a hold of F5 Support to get a solution: K000135931: Contact F5 Support (Chat, Case, Phone)  All 3 of which will most likely result in a case so that we can collect some data from you to get to the specifics of the issue. 

If you need any assistance with anything above just let us know.

Hello, we have the same problem in the company after upgrading to Sonoma 14.4 - F5 Access does not open.

Are there any updates on the issue since no fix has been released so far and we are already past the last ETA

Hey hi,
If F5 access is not opening and the icon doesn't appear in the menu bar, try reinstalling the application or checking for any compatibility updates from the developer website.

Apple has released a BugFix/Security release. Updating to MacOS Sonoma 14.4.1 did not fix this issue.

Here's the release notes: https://support.apple.com/en-us/HT214096

Same problem here, last MacOs update today, on Sonoma 14.4.1 (23E224) F5 Access doesn't open.

No news yet?

Update: I've learned that we appear to have successfully resolved the issue via an internal beta program. I cannot confirm General Availability (GA) date quite yet but I can say ^this^ success leads immediately into the testing phase and starts the release cycle. If all goes well expect a GA resolution within a couple of weeks.

I will check back in with this thread no later than the end of May (maybe sooner) to provide further updates.

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