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Maximilian_Mar1's avatar
Maximilian_Mar1
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Jul 06, 2017

Error Message, opening Certs in GUI

Hello Community,

 

Every time I click on a certificate i get the following Error Message:

 

I found a work around, exporting the certificates over tmsh, but i finally want to fix this issue. Every help is much appreciated.

 

Greetings, Maximilian Martin

 

  • Do you have double .crt extension in any of the certificate name, by any chance? We have a known bug where that prevents you from viewing any of the certificates and its fixed in 12.1.2: https://support.f5.com/kb/en-us/products/big-ip_ltm/releasenotes/related/relnote-supplement-bigip-12-1-2.htmlA602502-2

     

    When importing/creating a certificate via the GUI, we add the .crt extension automatically, so if you add it from your side manually when entering the name, it tends to include a double .crt extension and that results in you running into this bug.

     

    • Maximilian_Mar1's avatar
      Maximilian_Mar1
      Icon for Nimbostratus rankNimbostratus

      "Do you have double .crt extension in any of the certificate name, by any chance?"

       

      That was the right question. Yes we had 2 Certificates with "name.crt". It showed up as "name.crt.crt" in tmsh.

       

      Thank you very much. You solved the problem! :-)

       

      Greetings, Maximilian Martin

       

    • Maximilian_Mar1's avatar
      Maximilian_Mar1
      Icon for Nimbostratus rankNimbostratus

      Just for future Engineers who might see this Question. Even when a single certificate is named wrong, it is plausible that all certs dont open. (Version 12.1.2 and earlier)

       

      Greetings, Maximilian Martin

       

  • Ashwin_Venkat_1's avatar
    Ashwin_Venkat_1
    Historic F5 Account

    Do you have double .crt extension in any of the certificate name, by any chance? We have a known bug where that prevents you from viewing any of the certificates and its fixed in 12.1.2: https://support.f5.com/kb/en-us/products/big-ip_ltm/releasenotes/related/relnote-supplement-bigip-12-1-2.htmlA602502-2

     

    When importing/creating a certificate via the GUI, we add the .crt extension automatically, so if you add it from your side manually when entering the name, it tends to include a double .crt extension and that results in you running into this bug.

     

    • Maximilian_Mar1's avatar
      Maximilian_Mar1
      Icon for Nimbostratus rankNimbostratus

      "Do you have double .crt extension in any of the certificate name, by any chance?"

       

      That was the right question. Yes we had 2 Certificates with "name.crt". It showed up as "name.crt.crt" in tmsh.

       

      Thank you very much. You solved the problem! :-)

       

      Greetings, Maximilian Martin

       

    • Maximilian_Mar1's avatar
      Maximilian_Mar1
      Icon for Nimbostratus rankNimbostratus

      Just for future Engineers who might see this Question. Even when a single certificate is named wrong, it is plausible that all certs dont open. (Version 12.1.2 and earlier)

       

      Greetings, Maximilian Martin