For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

JayP_46820's avatar
JayP_46820
Icon for Nimbostratus rankNimbostratus
Apr 08, 2013

big3d_install issues

Hi Guys,

 

 

I'm trying to upgrade big3d agent on all devices to match version of the Enterprise Manager, so that I can retrieve statistics and configurations.

 

The error I get is below, same error regardless of which device I try (GTMs, LTMs, APMs), all devices on same subnet with no firewall.

 

Does anyone know what this means?

 

 

===============================================================

 

[admin@helloworld:Active] ~ big3d_install 172.16.1.235

 

 

Making sure all BIG-IP systems can be reached, and

 

checking kernel and big3d versions on each BIG-IP.

 

 

Gathering big3d info from 172.16.1.235

 

Attempting via iqsh ... 31672:error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed:s3_clnt.c:984:

 

---

 

New, (NONE), Cipher is (NONE)

 

SSL-Session:

 

Protocol : TLSv1

 

Cipher : 0000

 

Session-ID:

 

Session-ID-ctx:

 

Master-Key:

 

Key-Arg : None

 

Start Time: 1365401471

 

Timeout : 7200 (sec)

 

Verify return code: 0 (ok)

 

---

 

Unable to retrieve version and platform information via iqsh for 172.16.1.235

 

Attempting via ssh ...

 

Password:

 

Unable to retrieve tmsh and/or big3d versions from 172.16.1.235

 

 

There is 1 system that could not be reached.

 

There are multiple reasons that this can occur, including:

 

- The network connection to the system is down.

 

- The system is down.

 

There are no reachable systems to install big3d on.

 

Exiting

 

[admin@helloworld:Active] ~

 

1 Reply

  • Try running bigip_add first.

     

    From the GTM CLI: bigip_add 192.168.1.1 (replace the example IP address with the address of your LTM system).

     

    This will tell the GTM and LTM to exchange certificates. Once that has been done successfully, you should have success with big3d_install.