We're seeing a decent number of users report that their Windows computers will sporadically blue screen with a IRQL_NOT_LESS_OR_EQUAL error for covpnv64.sys. This has started happenings since we pushed out the 7.2.2 APM client update. Anyone else see something similar? The problem happens just as the VPN session is being established.
It has affected multiple types of laptops and Win10/11 clients.
Same issue described here except Driver Verifier is not involved.
I'm also experiencing BSOD with IRQL_NOT_LESS_OR_EQUAL error for covpnv64.sys on Windows 10 21H2, no Driver Verifier running. BigIP Edge Client 7221,2022,412,1126.
Here are the conditions for triggering the BSOD:
- PC put in sleep mode by closing lid while Edge Client is connected.
- When opening lid, waking the PC from sleep, BSOD occurs.
126.96.36.199 fixed most issues but we have at least one user continue to have problems.
Support had a hot fix to resolve lingering issues which we haven't deployed yet. So expect most but not all crashes to be fixed in 188.8.131.52.