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plchap
Nimbostratus
May 02, 2022Windows APM 7.2.2 - blue screens?
We're seeing a decent number of users report that their Windows computers will sporadically blue screen with a IRQL_NOT_LESS_OR_EQUAL error for covpnv64.sys. This has started happenings since we pu...
plchap
Nimbostratus
Aug 05, 20227.2.2.1 fixed most issues but we have at least one user continue to have problems.
Support had a hot fix to resolve lingering issues which we haven't deployed yet. So expect most but not all crashes to be fixed in 7.2.2.1.
Scot_JC
Employee
Nov 19, 2022Hi,
Let's have a look at the F5 components as installed to the client machine (typically: with using the CTU/f5winfo.ex - K12444): to avoid BSOD situation, let's ensure the covpn64.sys component originates from v7.2.2.1 (7221.X.Y.Z) or more recent. Any earlier version can cause BSOD.
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