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Fallout1984's avatar
Fallout1984
Icon for Cirrocumulus rankCirrocumulus
Apr 03, 2020
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How to display big ip virtual edition appliance serial number (ex. "ZWIFNYAR")

Does anyone know how to display the appliance serial number on a virtual edition big ip? It's an eight-character serial # that begins with a "Z" (all of ours start with "Z" so I'm assuming...). It sh...
appliance
application delivery
BIG-IP
serial
  • Dario_Garrido's avatar
    Dario_Garrido
    Apr 03, 2020

    Hello Alan.

     

    "A BIG-IP Virtual Edition (VE) system does not have a similar serial number format to the previously mentioned hardware platforms. If you encounter any issue that requires F5 Support assistance, you cannot use the BIG-IP VE serial number to open a support case. You must use the last seven digits of the BIG-IP VE registration key.

    Note: For information about finding the registration key of your BIG-IP virtual edition (VE) system, refer to K54213125: Finding the registration key of your BIG-IP virtual edition (VE) system"

    REF - https://support.f5.com/csp/article/K3782

     

    So, the code you are searching should be 'Z' + your last 7 digits of your license.

    REF - https://support.f5.com/csp/article/K54213125

     

    KR,

    Dario.

Dario_Garrido's avatar
Dario_Garrido
Icon for MVP rankMVP
Apr 03, 2020

Hello Alan.

 

"A BIG-IP Virtual Edition (VE) system does not have a similar serial number format to the previously mentioned hardware platforms. If you encounter any issue that requires F5 Support assistance, you cannot use the BIG-IP VE serial number to open a support case. You must use the last seven digits of the BIG-IP VE registration key.

Note: For information about finding the registration key of your BIG-IP virtual edition (VE) system, refer to K54213125: Finding the registration key of your BIG-IP virtual edition (VE) system"

REF - https://support.f5.com/csp/article/K3782

 

So, the code you are searching should be 'Z' + your last 7 digits of your license.

REF - https://support.f5.com/csp/article/K54213125

 

KR,

Dario.