I am experiencing discover issue while trying to add the F5 LTM guest to BIG IQ, Its throwing error as "check credentials: Unauthorized(401)" even though the credentials are correct.The guests are running code 188.8.131.52.. Big IQ is running 184.108.40.206
I have tried clearing reset java storage as well as restjavad process. Any suggestion would be greatly appreciated.
Have you confirmed that the request from the BIG-IQ is making it to the BIG-IP in question? Are you 100% certain that they are the correct credentials for the admin user of the BIG-IP? You should be able to perform a tcpdump on the BIG-IP on the interface that the BIG-IQ is connecting to so you can validate the request is making it to the BIG-IP. You should also be able to validate the user attempted to log into the BIG-IP by checking the audit logs.
Thanks all for the reply, I have tried to use admin/root as well as my Tacacs credentials and all of them throwing this error. I dont see this issue with code 220.127.116.11.
The connectivity from BIG IQ to the VCMP guest is good as i can telnet over port 443 as well as 22.
So, no issues with BIG-IP 18.104.22.168, but 22.214.171.124 doesn't work?
If you still have any BIG-IP in the error conditions, give this article a go: https://support.f5.com/csp/article/K40573362
Yes thats correct, No issues with 126.96.36.199.
I have already tried to clear rest java storage and restated the restjavad process as well, i know the upgrade to 188.8.131.52 will fix the issue however was looking for some workaround solution.
This is crazy... can you try a reboot of the BIG-IP, just to take some weird cache issue out of the way?
Hi @ashu_aggarwal1 - were you able to resolve your issue with the help from @Mike757 and @Paulius, or are you still having problems?