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ashu_aggarwal1's avatar
ashu_aggarwal1
Icon for Altostratus rankAltostratus
Dec 06, 2022

BIG iQ discovery issues with error Unauthorized 401

I am experiencing discover issue while trying to add the F5 LTM guest to BIG IQ, Its throwing error as "check credentials: Unauthorized(401)" even though the credentials are correct.The guests are ru...
application delivery
Mike757's avatar
Mike757
Icon for MVP rankMVP
Dec 07, 2022

Hi ashu,

You have to use "admin" - not "root" - credentials - either the admin user itself or a user with similar privileges.

/Mike

  • ashu_aggarwal1's avatar
    ashu_aggarwal1
    Icon for Altostratus rankAltostratus
    Dec 09, 2022

    Thanks all for the reply, I have tried to use admin/root as well as my Tacacs credentials and all of them throwing this error.  I dont see this issue with code 15.1.6.1.

    The connectivity from BIG IQ to the VCMP guest is good as i can telnet over port 443 as well as 22.

      • ashu_aggarwal1's avatar
        ashu_aggarwal1
        Icon for Altostratus rankAltostratus
        Dec 09, 2022

        Yes thats correct, No issues with 15.1.6.1.

        I have already tried to clear rest java storage and restated the restjavad process as well, i know the upgrade to 15.1.6.1 will fix the issue however was looking for some workaround solution.