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BIG-IP VE TRIAL VERSION 13.1.1 (HA IS GIVING ME SYNC ERROR)

SERGIO_VALENTE
Nimbostratus
Nimbostratus

Hello,

I hope someone can please confirm.

Is there a bug with version 13.1.1 BIG-IP Virtual Edition Trial ??? I was testing the HA option . This worked .. got ACTIVE - STANDBY state.

Unfortunately when I tried to SYNC the two UNITS ... I keep getting a ERROR that one UNIT is in WAIT STATE.

 

I search and search .. but am not able to find a solution. Is version 13.1.1 have a BUG ??

 

9 REPLIES 9

F53
Nimbostratus
Nimbostratus

hello,

So do you get this error " error getting auth token from login provider"

because i can't display my network map and overview of HA status

SERGIO_VALENTE
Nimbostratus
Nimbostratus

​Hello F5@53

Sorry but I am don't quite understand your reply ... As I mentioned in my question -  I am having a SYNC error with  F5 trial  VE  ( virtual edition)  13.1.1.   Is this a known bug ?  Is there a fix ?

Also is there a list of known bugs with with 13.1.1  ...where can I find this list.

 

All the best,

Sergio

about bugs in 13.1.x, here is the url of the bug-tracker : https://support.f5.com/csp/bug-tracker

SERGIO_VALENTE
Nimbostratus
Nimbostratus

Thanks Lidev,

I looked that the bug-tracker ... but don't see how to filter on BIGIP Ver 13.1.1 VE TRIAL VERSION.

I will be looking at purchasing the LAB version soon .. I hope the LAB version has no issue with SYNC. If my understanding is correct the LAB version comes with some support.

LiefZimmerman
Community Manager
Community Manager

  - I reached out to some internal staff and I got 2 pieces of advice (so far). If there is more I'll add it here.

 

  1. Check out the Troubleshooting a ConfigSync operation section of K13946: Troubleshooting ConfigSync and device service clustering issues.
  2. If you are still in evaluation period of your trial/eval license you can also get Pre-Sales support by emailing support@f5.com or even calling the main support line https://www.f5.com/company/contact/regional-offices#product-support.

 

If K13946 is no help please reach out to Support - regardless of timing - and let them know you began your query on DevCentral here: (the URL is timestamped). I am sure they will do whatever they can to get to the bottom of your problem.

 

------
Lief ZimmermanLiefZimmerman | @LiefZF5 | DevCentral Community Manager

Sachin-Garg
Altostratus
Altostratus

Can you please share the output of the following command by running this in tmsh mode:

 

list /cm

 

Also share the output of following in tmsh mode :

 

 

run cm sniff-updates

run cm watch-devicegroup-device

run cm watch-sys-device

run cm watch-trafficgroup-device

 

show cm device

show cm traffic-group

show cm sync-status

show sys ha-mirror

show cm failover-status

 

and this one in bash mode

 

tmsh sys db configsync.timesyncthreshold

bluejeans825
Nimbostratus
Nimbostratus

If VMWare, see this article, and the associated tmsh commands - https://devcentral.f5.com/s/question/0D51T00006i7iY0/devices-are-not-synchronizing-configuration-to-...

 

Essentially...

tmsh modify sys db tm.tcplargereceiveoffload value disable

tmsh modify sys db tm.tcpsegmentationoffload value disable

SERGIO_VALENTE
Nimbostratus
Nimbostratus

​Hi  Lief,  Sachi-Garg, and bluejeans825

I want to thank you all for taking the time to answer my question.

 

Unfortunately my license with  trial VMware Workstation 10 was expiring ... I decided to purchase a license .. I was redirected to download VMware Workstation 15.   I purchased the license.

Installation went well .  Unfortunately the BIGIP TRIAL VE is having issues (  i can't ping accross the bridge).

 

I am now requesting to VMware to downgrade and try version 10 -with a license and see what happens.

 

I will be opening a call with F5  on this issue.

 

All this to say that I will need some before redoing my HA lab.

 

Regards,

SERGIO

 

 

 

 

SERGIO_VALENTE
Nimbostratus
Nimbostratus

Hi Everyone,

I downgrade to version 10 .... now my BIG-IP VE (seems to work) did communication test and it works.

I still need to recreate certain labs ... which I plan to do this evening.

I opened a separate question with F5 ...now that I downgraded from VMware workstation 15 my config files are no longer compatible with workstation 10..... hmmm this is scary !!!

 

This is LAB environment ... I can swallow this ... but what happens in Prod environment . Note that when I ran workstation 15 .. I was requested to upgrade the VM.

 

Sergio