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Forum Discussion

SERGIO_VALENTE's avatar
SERGIO_VALENTE
Icon for Nimbostratus rankNimbostratus
May 23, 2020

BIG-IP VE TRIAL VERSION 13.1.1 (HA IS GIVING ME SYNC ERROR)

Hello, I hope someone can please confirm. Is there a bug with version 13.1.1 BIG-IP Virtual Edition Trial ??? I was testing the HA option . This worked .. got ACTIVE - STANDBY state. Unfort...
application delivery
BIG-IP
LiefZimmerman's avatar
LiefZimmerman
Icon for Admin rankAdmin
Jun 04, 2020

  - I reached out to some internal staff and I got 2 pieces of advice (so far). If there is more I'll add it here.

 

  1. Check out the Troubleshooting a ConfigSync operation section of K13946: Troubleshooting ConfigSync and device service clustering issues.
  2. If you are still in evaluation period of your trial/eval license you can also get Pre-Sales support by emailing support@f5.com or even calling the main support line https://www.f5.com/company/contact/regional-offices#product-support.

 

If K13946 is no help please reach out to Support - regardless of timing - and let them know you began your query on DevCentral here: (the URL is timestamped). I am sure they will do whatever they can to get to the bottom of your problem.