Forum Discussion
Website is not loading fully sometime
Hi,
I am facing issue with my website hosted behind F5, it works properly but sometime page is not loading fully, based on the issue we took the packet capture and can see the logs "TCP zerowindow" message is senting by F5 to Server and "TCP window full" message is sending by Server to F5 and F5 is reset the connection after this message. We did the fine-tuning for TCP profile but still the same issue, Kindly need support to solve this issue.
- JGCumulonimbus
I don't see anything conclusive from the above data.
What sort of the client was involved, and did this occur to more than one client?
- mithuuu85Nimbostratus
Hi,
client is normal desktop and we are facing this issue with all the client accessing the VIP.
- m_soeNimbostratus
You can also approach the issue from the client-side from Layer 7 perspective. Open Developer's tool bar from the web browser. Check Network traces and Console logs while going through 1) F5 virtual, 2) Direct, and compare.
Dev Toolbar:
Firefox Menu > Web Developer > Network
Chrome Menu > More Tools > Developer Tools
- mithuuu85Nimbostratus
Hi ,
We Check this issue from client side and got the message as below. but this setup is working fine when we bypass the F5 and access the site .
GET https://10.1.221.150/sites/all/themes/bootstrap/css/libs.min.css net::ERR_CONNECTION_RESET 200 (OK)
(index):117 GET https://10.1.221.150/sites/all/themes/bootstrap/css/rtl.css net::ERR_CONNECTION_RESET 200 (OK)
(index):468 GET https://10.1.221.150/sites/all/modules/jquery_update/replace/jquery/3.1/jquery.min.js?v=3.1.1 net::ERR_CONNECTION_RESET 200 (OK)
jquery-extend-3.4.0.js?v=3.1.1:112 Uncaught ReferenceError: jQuery is not defined
at jquery-extend-3.4.0.js?v=3.1.1:112
(anonymous) @ jquery-extend-3.4.0.js?v=3.1.1:112
jquery.once.js?v=1.2:79 Uncaught ReferenceError: jQuery is not defined
at jquery.once.js?v=1.2:79
(anonymous) @ jquery.once.js?v=1.2:79
drupal.js?pv505k:5 Uncaught ReferenceError: jQuery is not defined
at drupal.js?pv505k:5
(anonymous) @ drupal.js?pv505k:5
(index):473 GET https://10.1.221.150/sites/all/themes/bootstrap/js/libs.min.js?pv505k net::ERR_CONNECTION_RESET 200 (OK)
custom.js?pv505k:154 Uncaught ReferenceError: $ is not defined
at custom.js?pv505k:154
(anonymous) @ custom.js?pv505k:154
theme.init.js?pv505k:51 Uncaught ReferenceError: jQuery is not defined
at theme.init.js?pv505k:51
(anonymous) @ theme.init.js?pv505k:51
(index):478 Uncaught ReferenceError: jQuery is not defined
at (index):478
(anonymous) @ (index):478
(index):282 GET https://10.1.221.150/sites/all/themes/bootstrap/img/bg-hero111.jpg net::ERR_CONNECTION_RESET 200 (OK)
Sheet1?:embed=y&:showVizHome=no&:host_url=https%3A%2F%2Fpublic.tableau.com%2F&:embed_code_version=3&:tabs=no&:toolbar=yes&:animate_transition=yes&:display_static_image=no&:display_spinner=no&:display_overlay=yes&:display_count=yes&publish=yes&:loadOrderID=1:2 Active resource loading counts reached a per-frame limit while the tab was in background. Network requests will be delayed until a previous loading finishes, or the tab is brought to the foreground. See https://www.chromestatus.com/feature/5527160148197376 for more details
- JGCumulonimbus
Packets were being lost/retransmitted between the client and 10.1.221.150. Anything meaningful you can spot in /var/log/ltm ?
What's the config of you VS?
- mithuuu85Nimbostratus
VS setup is standard with no SSL Offload and 1 pool member.
There is no log scene on /var/log/ltm, Logs we observed on the packet capture is "TCP zerowindow" message is senting by F5 to Server and "TCP window full" message is sending by Server to F5 then keep-alive message is senting by Server to F5 but F5 is reset the connection after this message.
- JGCumulonimbus
You can change the VS type to "Performance (Layer 4)" and see if that makes a difference.
- mithuuu85Nimbostratus
We did that as well, but same issue exist
- DerlisGarcia7Nimbostratus
Hi mithuuu85, i'm experimenting the same behavior in client enviroment.
How you finally resolved this issue!?
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