Forum Discussion
Troy
Altocumulus
AltocumulusVelos Qkviews not appearing to iHealth.com
Hi,
Did you notice that the Qkviews from Velos Controller did not appear on iHealth after they were uploaded?
Velos controller version is 1.2
Hi Troy ,
Have you refer the following article to upload the qkview directly from the R series Host to ihealth site using your credentials
Generating Qkviews from the webUI
In both the system controller and the chassis partition the qkview can be generated from
System Settings > System Reports
page. Here it also allows an admin to optionally upload them to iHealth.
To generate a qkview report, click the button in the upper right-hand corner.
It will take some time for the qkview to be generated. Once the qkview is generated, you can click the checkbox next to it, and then select Upload to iHealth.
Your iHealth credentials will automatically fill in if you entered them previously, and can be cleared if you want to use another account.
You can optionally add an F5 Support Case Number and Description when uploading to iHealth.
ALso please define the size of your QKVIEW file befor generating so that you can get all the data
https://clouddocs.f5.com/training/community/velos-training/html/velos_diagnostics.html
HTH
- Nikoolayy1
MVP
First of all upgrade to 1.3.2 as this is the most stable release as 1.2 is not under support anymore:
https://support.f5.com/csp/article/K21501912
Second of all there is known bug for big qkviews when using GUI to download so go CLI for this job:
- Nikoolayy1
Hello, Did you manage to solve your issue?
