Forum Discussion
unavailable
Cirrus
CirrusUnable to update signature
Hi Team,
recently I have tried to update signature on my F5 but, when I try to do it, the system does not update it.
i verified if it can contact
- Host servers
- callhome.f5.com port 443
- activate.f5.com port 443
both urls has been reached .
In the tomcat logs I have
# tail -f /var/log/tomcat/liveupdate.log
2023-07-10 11:33:08 INFO System:18 - command = /usr/share/live-update/bin/discover_behavioral_waf
2023-07-10 11:33:09 INFO System:41 - command output = {"isLicensed":false,"isReady":true,"isProvisioned":true}
You need to known that the license is ok, I verified by F5 site
I attached at this ticket the screen about the activities that the asm has been done when try to install update .
May be I need to restart tomcat services ?
Many thanks for your time.
Awaiting news.
Rgds,
- LiefZimmerman
Admin
unavailable,
If your issue was resolved please choose Accept As Solution on one (or more - even your own) replies.This helps other members find answers more quickly and confirms the efforts of those who helped.
Thanks for being part of our community.
Lief - whisperer
MVP
Have you reviewed the following article first?
unavailableHi Wisperer,
many thanks for your reply.
I have read the article and I have sent message to the customer to ask when is possible to do it ; even if , I think that this solution is more adapt to fix the problem
https://my.f5.com/manage/s/article/K14900532
Rgds,
