Forum Discussion
steven_normole
Cirrus
Cirrussftp files to F5 for support
did F5 stop the use of sftp. i created a case and noticed that the password for sftp files up to f5 securefiles.f5.com no longers shows in the case.
- PhatANhappy
MVP
under the case managment, there is the link for upload to shared files, clicking it lands you a place near : https://securefiles.f5.com/portal/files
no password needed.
steven_normoleThank you for responding. I know about uploading files through the web browser, but where i work at uploading through the browser can be extremely slow (very painful).
- whisperer
Should still work. Take a look here:
https://my.f5.com/manage/s/article/K000090853
Also note the following:
Secure Files supports the Secure File Transfer Protocol (SFTP) protocol, but only a subset of features provided by many SFTP clients. The SFTP server does not support or allow setting file ownership or permissions, updating timestamps, or creating symlinks.
Hope this helps. I believe the password used to be linked to the support case ID. With the recent introduction of MFA in most instances (interactions with F5 sites) things may have changed. So you may have to call F5 support and check on current procedures. I would also advise support to update the online documentation of things have changed.
