Forum Discussion

perlang's avatar
perlang
Icon for Altostratus rankAltostratus
Jul 08, 2022

SFP+ port don't work after upgrade from 13.1.3 to 14.1.4.6

I have upgraded my BIG-IP 5000s from 13.1.3 to 14.1.4.6. After reboot, the panel display version 14.1.4.6, but all light for SFP+ port is down, and could ping the IP address configured on the port. ...
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perlang's avatar
perlang
Icon for Altostratus rankAltostratus

Thanks again !

I have relicensed under 13.1.3.6,  the 5000s could work.

But when I reboot it with 14.1.4.6, the network is disconnected.

After I connected with Mgmt port, I get one warning,

"a valid service contract is required to complete installation.",

under System->license.

Should I pay for a new contract if I want use the old device under 14.1.4.6 ? 

And how about under 13.1.3.6 ?

Regards,

perlang

StephanManthey's avatar
StephanManthey
Icon for MVP rankMVP
Jul 12, 2022

According to https://support.f5.com/csp/article/K9476  the platform can run the following software versions:

5000s/5200v (C109) 15.0.0-15.1.2 14.0.0-14.1.4 13.0.0-13.1.3 12.0.0-12.1.5

But the service check date has to be younger than the release date of the firmware as listed in https://support.f5.com/csp/article/K33062581 

If your service was expired in 2018, this will be the best service check date and you wont be able to run a major (1st digit) oder minor (2nd digit) release published after the service check date.

If you want to renew the service contract, F5 will probably ask for a penalty. Keep in mind, you cannot update to the latest TMOS anyway according to K9476.

If you take a look into https://support.f5.com/csp/article/K4309 you will notice, that technical supports for the 5000S ends 10/1/2022.

I think it is time to reinvest. An equivalent new H/W (rSeries) is available. You may also consider to switch to BIG-IP Virtual Edition.