Forum Discussion

perlang's avatar
perlang
Icon for Altostratus rankAltostratus
Jul 08, 2022

SFP+ port don't work after upgrade from 13.1.3 to 14.1.4.6

I have upgraded my BIG-IP 5000s from 13.1.3 to 14.1.4.6. After reboot, the panel display version 14.1.4.6, but all light for SFP+ port is down, and could ping the IP address configured on the port. ...
5000s
BIG-IP
event
LTM
upgrade
perlang's avatar
perlang
Icon for Altostratus rankAltostratus

Thanks again !

I have relicensed under 13.1.3.6,  the 5000s could work.

But when I reboot it with 14.1.4.6, the network is disconnected.

After I connected with Mgmt port, I get one warning,

"a valid service contract is required to complete installation.",

under System->license.

Should I pay for a new contract if I want use the old device under 14.1.4.6 ? 

And how about under 13.1.3.6 ?

Regards,

perlang

Dario_Garrido's avatar
Dario_Garrido
Icon for MVP rankMVP
Jul 12, 2022

Hello Perlang, 

Boot your device in 13.1.3.6. Check if your "Service Check Date" is updated. In case of yes, reinstall firmware image in the other boot location (14.1.4.6) or use "cpcfg" to propagate the changes.

REF - https://support.f5.com/csp/article/K14724

Let me know if this solves your issue.