Forum Discussion
perlang
Altostratus
AltostratusSFP+ port don't work after upgrade from 13.1.3 to 14.1.4.6
I have upgraded my BIG-IP 5000s from 13.1.3 to 14.1.4.6. After reboot, the panel display version 14.1.4.6, but all light for SFP+ port is down, and could ping the IP address configured on the port. ...
perlangAltostratus
AltostratusThanks again !
I have relicensed under 13.1.3.6, the 5000s could work.
But when I reboot it with 14.1.4.6, the network is disconnected.
After I connected with Mgmt port, I get one warning,
"a valid service contract is required to complete installation.",
under System->license.
Should I pay for a new contract if I want use the old device under 14.1.4.6 ?
And how about under 13.1.3.6 ?
Regards,
perlang
Hello Perlang,
Boot your device in 13.1.3.6. Check if your "Service Check Date" is updated. In case of yes, reinstall firmware image in the other boot location (14.1.4.6) or use "cpcfg" to propagate the changes.
REF - https://support.f5.com/csp/article/K14724
Let me know if this solves your issue.
According to https://support.f5.com/csp/article/K9476 the platform can run the following software versions:
5000s/5200v (C109) 15.0.0-15.1.2 14.0.0-14.1.4 13.0.0-13.1.3 12.0.0-12.1.5
But the service check date has to be younger than the release date of the firmware as listed in https://support.f5.com/csp/article/K33062581
If your service was expired in 2018, this will be the best service check date and you wont be able to run a major (1st digit) oder minor (2nd digit) release published after the service check date.
If you want to renew the service contract, F5 will probably ask for a penalty. Keep in mind, you cannot update to the latest TMOS anyway according to K9476.
If you take a look into https://support.f5.com/csp/article/K4309 you will notice, that technical supports for the 5000S ends 10/1/2022.
I think it is time to reinvest. An equivalent new H/W (rSeries) is available. You may also consider to switch to BIG-IP Virtual Edition.
