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perlang's avatar
perlang
Icon for Altostratus rankAltostratus
Jul 08, 2022

SFP+ port don't work after upgrade from 13.1.3 to 14.1.4.6

I have upgraded my BIG-IP 5000s from 13.1.3 to 14.1.4.6. After reboot, the panel display version 14.1.4.6, but all light for SFP+ port is down, and could ping the IP address configured on the port. ...
5000s
BIG-IP
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LTM
upgrade
perlang's avatar
perlang
Icon for Altostratus rankAltostratus
Jul 11, 2022

Hello Dario

Thank you for your reply !

When I connect to the device via console, I reconfigure the httpd/sshd ACL， So I could login with web.

When I login, it display one warning line with yellow backgroud,

"This device is not operational because the loaded configuration contained errors or unlicensed objects. Please adjust the configuration and/or the license, and re-license the device."

I had tried to unplug the SFP module for 10 seconds, without any effect.

So I downgrade it to 13.1.3.6 now. It could work and restore the ACTIVE-STANDBY status with another 13.1.3.6 device.

Regards,

perlang

  • Dario_Garrido's avatar
    Dario_Garrido
    Icon for MVP rankMVP
    Jul 11, 2022

    Hello perlang,

    First, figure out what your "service Check Date" is.

    tmsh show sys license

    It should be higher than

    14.1.x - 2018/10/25

    In case it isn't, you should relicense your device in order to avoid the error you have shown.

    REF - https://support.f5.com/csp/article/K7727