Forum Discussion
Davide87
Nimbostratus
NimbostratusNot able to log in MyF5 due to the unwanted google authenticator
We're trying to log in using personal credentials, we're promped for email and password, after entering those two correctly we're asked to authenticate trough google authenticator but this was never set up, instead we should receive an email containg the OTP password, anyone knows how to change this setting?
Can I reach out to you at the email address on your account and connect you with the proper resources that way?
- LiefZimmerman
Admin
Can I reach out to you at the email address on your account and connect you with the proper resources that way?
Davide87Sue this is the email <redacted> I was writing on behalf of that colleague of mine who is having the issue described before.
Many thanks for help
- LiefZimmerman
I'll be in touch via PM / email.
karankarHello LiefZimmerman
I've been facing the same issue with my account.
Kindly, let me know how can I get this issue fixed.
Mail: (redacted)