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Forum Discussion

Davide87's avatar
Davide87
Icon for Nimbostratus rankNimbostratus
Jul 31, 2024
Solved

Not able to log in MyF5 due to the unwanted google authenticator

We're trying to log in using personal credentials, we're promped for email and password, after entering those two correctly we're asked to authenticate trough google authenticator but this was never ...
security
  • LiefZimmerman's avatar
    LiefZimmerman
    Jul 31, 2024

    Davide87 

    Can I reach out to you at the email address on your account and connect you with the proper resources that way?

Davide87's avatar
Davide87
Icon for Nimbostratus rankNimbostratus
Aug 01, 2024

Sue this is the email <redacted> I was writing on behalf of that colleague of mine who is having the issue described before.

Many thanks for help

 

LiefZimmerman's avatar
LiefZimmerman
Icon for Admin rankAdmin
Aug 01, 2024

I'll be in touch via PM / email.

  • karankc's avatar
    karankc
    Icon for Nimbostratus rankNimbostratus
    Dec 19, 2024

    Hello LiefZimmerman

    I've been facing the same issue with my account.

    Kindly, let me know how can I get this issue fixed.

    Mail: (redacted)