Forum Discussion

Altocumulus

Sep 21, 2022

Managing Local users on this device is not allowed. Please use the APM active device

I get this message in this menu: Access ›› Authentication : Local User DB : Instances The "Create new instance" button is grey. I am on an active standalone device though... APM version 15.1.6...

application delivery

Kevin_Stewart

Employee

Sep 21, 2022

Do you by chance have a device-group defined for this standalone device?

tmsh list cm device-group

If so, delete this and test again.

Fab
Altocumulus
Sep 21, 2022
No device group, no.

cm device-group device_trust_group { auto-sync enabled devices { bigip1 { } } network-failover disabled } cm device-group gtm { devices { bigip1 { } } network-failover disabled }
- Kevin_Stewart
  Employee
  Sep 21, 2022
  Any chance it WAS part of an HA pair or sync-group, and then disconnected?
  
  https://support.f5.com/csp/article/K59100837
  - Fab
    Altocumulus
    Sep 21, 2022
    No it has always been standalone. I managed to create a database with a TMSH command, but not a user 😕