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RahulGupta
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Oct 25, 2024

Issue while migrating config from 4000s to r4600

Hi All, we are trying to migrate config from 4000s to r4600. We have created UCS on 4000s but while loading it on a tenant on r4600, we got an error saying ""load sys partition all platform migrate " - failed -- 010713d0:3: Symmetric Unit key decrypt failure - decrypt failure, configuration loading error: high-config-load-failed".

Before loading the UCS from 4000s device to tenant, we copied the master key to the new tenant and verified it as well. 

The command used to load the UCS : load sys ucs <file name> no-license platform-migrate

Didn't see any other error logs in /var/log/ltm. 

Could someone suggest how to resolve this issue ? Please note we are using a CA device certificate and not self signed certificate for the device. Also the management IP, trunk name and number of trunk ports in the UCS are different from those on the tenant.