Forum Discussion

RAQS's avatar
RAQS
Icon for Cirrus rankCirrus
Oct 28, 2020

Factory Reset

Hi Team,   Hope all of you are doing good.   I am planning to do factory reset of BIG-IP.   Can you please let me know the process and precautions to do this activity.   regards, RA...
application delivery
BIG-IP
LTM
RAQS's avatar
RAQS
Icon for Cirrus rankCirrus
Oct 29, 2020

Hi Mayur,

 

Thanks for reply. I have been through this article.

 

But still issue with F5, its in Inoperative mode , GUI stuck in configuration utility restarting. I did all

possible troubleshooting but no luck. Its BIG-IP 4000 and on 11.6 version.

 

Regards,

Raqs

  • boneyard's avatar
    boneyard
    Icon for MVP rankMVP
    Oct 29, 2020

    you performed all the steps from the K article?

     

    do you get anything on the CLI?

     

    what does the /var/log/ltm say?

  • RAQS's avatar
    RAQS
    Icon for Cirrus rankCirrus
    Oct 30, 2020

    It says that mcpd is stopped and when we try to start it, then again same error message.

  • boneyard's avatar
    boneyard
    Icon for MVP rankMVP
    Oct 30, 2020

    the log probably says more, there usually is a reason why something doesn't work.

     

    i also would advise contacting support, they can access your system (remote session) and quickly determine an issue. for us that is more difficult.

  • RAQS's avatar
    RAQS
    Icon for Cirrus rankCirrus
    Oct 30, 2020

    Thanks Boneyard .. yeah that atlast I have to do.