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Forum Discussion

RAQS's avatar
RAQS
Icon for Cirrus rankCirrus
Oct 28, 2020

Factory Reset

Hi Team,   Hope all of you are doing good.   I am planning to do factory reset of BIG-IP.   Can you please let me know the process and precautions to do this activity.   regards, RA...
application delivery
BIG-IP
LTM
  • RAQS's avatar
    RAQS
    Icon for Cirrus rankCirrus
    Oct 29, 2020

    Hi Mayur,

     

    Thanks for reply. I have been through this article.

     

    But still issue with F5, its in Inoperative mode , GUI stuck in configuration utility restarting. I did all

    possible troubleshooting but no luck. Its BIG-IP 4000 and on 11.6 version.

     

    Regards,

    Raqs

    • boneyard's avatar
      boneyard
      Icon for MVP rankMVP
      Oct 29, 2020

      you performed all the steps from the K article?

       

      do you get anything on the CLI?

       

      what does the /var/log/ltm say?

    • RAQS's avatar
      RAQS
      Icon for Cirrus rankCirrus
      Oct 30, 2020

      It says that mcpd is stopped and when we try to start it, then again same error message.

    • boneyard's avatar
      boneyard
      Icon for MVP rankMVP
      Oct 30, 2020

      the log probably says more, there usually is a reason why something doesn't work.

       

      i also would advise contacting support, they can access your system (remote session) and quickly determine an issue. for us that is more difficult.