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DOTNWADM_174472's avatar
DOTNWADM_174472
Icon for Altostratus rankAltostratus
Sep 23, 2018

F5 with Siebel IP18

We are Deploying a Siebel IP18 setup. While we are accessing the URL using the page gives an error: "The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again"

 

But when we try to access , the page works.

 

Any clue will be helpful.

 

application delivery
BIG-IP
LTM
  • DOTNWADM_174472's avatar
    DOTNWADM_174472
    Sep 26, 2018

    So I finally had a crack down on the issue. Basically the issue was categorically happening as the page containing the error of server busy was possibly getting rendered from the F5 Cache. I have removed the web acceleration and caching profile and the things are working fine now.

     

    Tip of the game: always check on the timestamp which is at the end of the error message which goes as follows:

     

    The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again [07:55:22]

     

  • Simon_Blakely's avatar
    Simon_Blakely
    Icon for Employee rankEmployee
    Sep 24, 2018

    "The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again"

     

    That message is coming from the Siebel server itself

     

    Is the Siebel application server configured with the correct hostname ?

     

    If this is not set in the application configuration, it may work with an IP address or only with the hostname of the target pool member.

     

  • DOTNWADM_174472's avatar
    DOTNWADM_174472
    Icon for Altostratus rankAltostratus
    Sep 26, 2018

    So I finally had a crack down on the issue. Basically the issue was categorically happening as the page containing the error of server busy was possibly getting rendered from the F5 Cache. I have removed the web acceleration and caching profile and the things are working fine now.

     

    Tip of the game: always check on the timestamp which is at the end of the error message which goes as follows:

     

    The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again [07:55:22]