Forum Discussion

Cirrus

Jun 16, 2015

Exchange 2013 iApp OWA inbox not refreshing

What would prevent new emails from popping up in the OWA inbox? I have to click on another folder and back or refresh the screen to see new emails. I'm using LTM-only iApp 1.5.0 with 11.6. I a...

Cirrus

Jun 18, 2015

It turns out that having an Analytics profile attached to the Virtual Server prevents new emails from showing up in Outlook Web App.

I removed it and the problem went away. I added it back and the problem returned.

I have no idea what the relation is. Hopefully this can help someone else.

mikeshimkus_111
Historic F5 Account
Jun 24, 2015
Thanks for the input. This is why we recommend not using Analytics in production (on page 15 of the Exchange deployment guide). We've encountered similar unpredictable behavior in the past.