Citrix Workspace App Can't Connect Through APM
I've run into a weird issue that hasn't crept up for me before. Due to all of the stay at home orders, we've opted to implement a VE in our UK data center. I opted to go with the v22.214.171.124 instead of the 126.96.36.199 that we have in our other sites. I didn't think things would be that different but we're having a weird issue with Citrix Workspace access.
Our config is not anything special, we simply deploy the Citrix VDI iApp (v2.4.6) and make minor customization. Everything appears to work great through the browser, however, we cannot get the workspaces app to work through the APM session.
From the Windows app we see errors that say "Cannot contact [STORENAME]". On the Mac app we get "Citrix Workspace cannot connect to the server"
In the APM logs we see the following:
.....checking start uri match, configured start uri: '/Citrix/STORENAME/ExplicitAuth/Login*', request: '/Citrix/Roaming/Accounts'
.....no start uri match
I see where the start uri is configured in the forms based SSO configurations but it's not making sense to me how this could be adjusted.
There isn't much to note from the LTM log though I may have to turn up the logging to get anything from there. Also note, this all works great if I remove the access policy from the virtual server, essentially hitting StoreFront instead of the APM but we do need to secure SF with the APM from the internet.
I wanted to see if anyone has run into this issue or had any other ideas. We have a rather cookie cutter environment, LTM/APM with a pretty much out of the box config for Citrix access backed by new Storefront servers (v 19188.8.131.52).