Forum Discussion

Stephan_Schwar1's avatar
Icon for Nimbostratus rankNimbostratus
Apr 13, 2020

Cannot get APM as RDS-GW using native RDP and user defined host to work



I'm trying to get the APM to work as an RDP gateway.


Looking through the following article (I have everything in place, at least I think)


Short overview of the desired Remote Desktop config:

Server Type: Remote Desktop Session Host

Client Type: Native

Destination: User defined


I have configured flow as it's shown in the artile:

Client Type > RDP Client > NTLM Auth > RDG Policy (Start -> Allow) > Allow


I'm trying to work this into my existing APM webtop.


If I change the destination to a static IP for example, and remove the RDG Policy Assignment it works

Once logged into the webtop, I can click on the RDP icon and it will download a launchxxxxx.rdp file, once I open it I get the desired RDP connection.

Does not work:

If I toggle the Destination setting to User defined, I get a prompt in the webtop, it will download the rdp file and once I try to open it the connection cannot be established. (To my understanding I need to use the RDG Policy assignment for this situation, so I added it after the successful NTLM Auth action).


Error message:

"Your computer can't connect to the Remote Desktop Gateway server. Contact your network administrator for assistance".


I switched my logging to debug, but I don't see anything after the event: Starting RDP 'Desktop' from resource '/xxx/RDP_UserDefined'


Hoping someone might be able to point me in the right direction.

I find this a more elegant solution than needing to provide VPN's for people who need to use only RDP (or first start a VMware VDI session and open RDP from within there).


Kind regards,

Stephan Schwarz

No RepliesBe the first to reply