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Hegefd's avatar
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Dec 31, 2019

"A new browser component is required" looping

I have a windows 10 machine where the user is using the f5-Big-IP edge client and gets the message after AD authentication "A new browser component is required" the options are "install the new browser component and continue" and " continue, but do not install the new browser component" both options fail and the user does not get "network access". The Big IP APM is running 12.1.2.


Has anyone run into this issue or have any ideas of what could be causing this? We are trying to connect with the BIG-IP edge client and not the browser so not sure why we are getting this message when launching the client.

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