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97 TopicsSupport and Help for DevCentral and Offline Contact
Self Serve / Help Resources If you can't get on to DevCentral or need assistance with something and just cannot find it; we will do our level-best to help. Under Attack? Cyberattack Protection: F5 is Ready to Respond Within Minutes You DO NOT have to be an F5 customer to get help. Available 24 hours a day, 7 days a week. Technical Forum Our Technical Forum is always the best place to go for community-sourced technical questions about F5 technology (or related tech). Global Search Search in the global search bar - this searches all forum, article, group hub, etc (where you have permission). DevCentral Help Page In the dropdown under your profile avatar is a link to the DevCentral Help page containing general tips on how to use the DevCentral community website. F5 Official Support @ MyF5 F5 Official Support @ MyF5 provides knowledge on detailed technical issues which the community is unable to address. DevCentral Suggestion (enhancement request) If you have an idea or feature request *about* the DevCentral community site itself use our Suggestions board. DevCentral Feedback If all else fails send an email message using this linkDevCentralFeedback@f5.com. We will do the best we can.* --- Your DevCentral Community Team. * comments are, unironically, locked on *this* article.28KViews2likes2CommentsGetting Started on DevCentral
DevCentral, supported by F5, is an online community of technical peers dedicated to learning, exchanging ideas, and solving problems - together. Here are some tips to get you started, so you can maximize the value from this community space. Register a free user account Click the Register link at the top right of every DevCentral page Authenticate with any valid email address. TIP: You may use the same email address as your MyF5 profile (this will enable a simpler, Single Sign On (SSO) experience between my.f5.com and community.f5.com) or you may opt to use a personal email address for your community profile. Using a personal email address for community usually requires a separate login, using a customer email account, to access support and subscription information via my.f5.com. Next you will be taken to a confirmation page Email Verification You will receive an email from <noreply@mail.account.f5.com> Click theActivate Account button in the confirmation email in order to activate your new account. Setting up MFA / 2-step Authentication Successful email activation brings you to 2-Step Authentication setup. Mandatory: Choose one or more of the available 2-step modes to secure your account and follow the steps provided. Complete (DevCentral) Registration Once you have finished with 2-step Authentication you will be asked to Choose a unique username Accept the Terms of Service. Click the Complete button TIP: You will receive confirmation email fromnoreply@mail.account.f5.com related to your SSO account AND email fromreplies-disabled@community-mail.f5.com welcoming you to the community or alerting you to badges earned, etc. To be notified in the future of content updates you choose to follow - be sure to allow email from replies-disabled@community-mail.f5.com You may also choose to limit what email you want to see and/or how often you want to see it by configuring your Follows & Notification Preferences under My Profile > My Settings. Congratulations! Your DevCentral community profile is complete. Build Community Profile To maximize the value of your community experience visit My Settings to adjust the behavior of the community to suit your needs. Settings includePersonal details, global Preferences, settings under Follows & Notificationsto control platform alerts and email, and Security & Account settings to control your data. Click on your profile avatar in the top right of the page and go to My Settings. Personal Information Change your username, avatar, Bio, Personal Notes, and Personal Site URL at any time. RE: Email Addresses At this time email addresses are key and cannot be changed directly. To update an email address on an existing DevCentral profile contact us atDevCentralFeedback@f5.com and ask to help updating your email address. Preferences At this time preference options are limited to Date and TimeZone choices. Follows & Notifications See the content you areFollowing. You can filter the way this displays using the dropdown at the top. A revealed ellipses at right lets you unfollow. Below that is the Email Notification preferences. Including global enable/disable and choices for delivery timing for all manner of triggers. Security & Account Personal information related to IP Addresses and the ability to download a copy of your data from the community is here. Only you can see this information. Still need help? Make sure to check out the Help Page first, and if you still can’t find what you need, send a message to DevCentralFeedback@f5.com and we’ll work to get your issue sorted.10KViews3likes0CommentsDevCentral Community Guidelines
Be polite and respectful of the community and its members. The community is made up of F5 users, employees, partners, distributors, enthusiasts, evangelists, experts, n00bs, and more. We ask that you please not engage in disrespectful, insulting, berating, or condescending language or behavior. Post with detail, and comment constructively. While we absolutely value the lurkers in our community, we ask that if you decide to engage more actively, you do so with the first guideline in mind. What is obvious to you may be completely unknown to someone else. Please use tact and civility; avoid provocation. Clickbait, spam, and spamdexing are right out. Remember that a healthy community is largely comprised of unpaid volunteers. One thing we love to see is people learning and people teaching. One thing we don’t love to see is a sense of entitlement to anyone else’s time or knowledge. We help each other as and when we can, so there should never be an expectation of free on-demand support. Do not share personal or private information or anything you do not want in the wild, including in private messages. This includes address, phone numbers, credit card information, passwords, and other sensitive information (including unsanitized code). If you see this happening, or anyone asks you to do this, please let the team know by reporting the request as inappropriate content. Please DO: Engage at whatever level you are comfortable, whether that is just reading articles and shared code, asking questions, answering questions, or contributing more deeply. Use the Search function to see if someone has already asked/answered the question you have before posting Keep conversations on track Provide factual information to the best of your knowledge Cite sources if not posting your own original content Include context/reasoning for linking to off-platform content. This serves to increase trust in your intention and reduce the likelihood of delays associated with manual and automatic SPAM reporting. Report any abuse you see in the community by using the link on the comment or article, or by sending us an email Please DO NOT: Be rude/spam/troll Divert from the original topic of a thread Threaten, intimidate, or insult Post illegal, sexual, or religious content Doxx anyone Impersonate an F5 employee or anyone else Link to offsite content without providing some context, or links which violate either these community guidelines or the DevCentral End User License Agreement (EULA). Violation of these guidelines will typically result in a communication from a Community Manager with instructions on how to resolve the violation. Continued violations may result in a temporary or permanent ban from the community.Clickbait, spam, and spamdexing are right out. v1.1 (26.04.2022)9.3KViews2likes0CommentsDEVCENTRAL END-USER LICENSE AGREEMENT
DEVCENTRAL END-USER LICENSE AGREEMENT Effective: January 24, 2022 IMPORTANT-READ CAREFULLY: This F5 End User License Agreement (“License”) is a legal agreement between you (either an individual or a single entity) and F5, Inc. for materials obtained from and participation in the F5 DevCentral site, which includes computer software and may include associated media, printed materials, and “online” or electronic documentation (“Software Product”). By installing, copying, or otherwise using the Software Product, you agree to be bound by the terms of this License. If you do not agree to the terms of this License, do not install or use the Software Product. The Software Product is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software Product is licensed, not sold. GRANT OF LICENSE (a) This License grants you the following rights: Software Product. 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(c) IN NO EVENT SHALL F5 HAVE ANY LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, ARISING OUT OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, EVEN IF F5 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. EXCEPT WITH RESPECT TO THE WARRANTY SET FORTH IN THE LAST SENTENCE OF THE “LIMITED WARRANTY” SECTION ABOVE, F5’s ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS License SHALL NOT EXCEED ONE HUNDRED DOLLARS (US{0}00.00). MISCELLANEOUS. If you acquired this product in the United States, this License is governed by the laws of the State of Washington. If this product was acquired outside the United States, then local law may apply. Should you have any questions concerning this License, or if you desire to contact F5 for any reason, please contact the F5 location serving your country, or write: F5, Inc./Attn: Legal Department/801 5th Ave/Seattle, WA 98104. If you have a specific question regarding the licensing of redistributable files, you may call contact F5 at info@f5.com inquiries via fax to F5 SDK for iControl (206) 272-5556 (United States only).8.8KViews3likes0CommentsHappy Cybersecurity Awareness Month!
Oct. 3-7: All About Access Oct. 10-14: Helpers Behind the Scenes Oct. 17-21: Security Certifications Oct. 24-28: Scary Hack Stories Happy Cybersecurity Awareness Month from all of us at DevCentral! Cybersecurity Awareness Monthis in October and is dedicated to helping individuals protect themselves online as threats to technology and confidential data become more commonplace. In honor of Cybersecurity Awareness Month, we've got some security content on the docket for October broken up into four weekly themes: Oct. 3-7: All About Access We're always on the lookout for content about APM, OAuth, Zero Trust, SSO and all other things access related. Keep an eye our for auser authentication APM use case fromScheffandbowlermj. Andmomahdywalks us through how toselect Conditional Access Policies created at Azure AD. You want Modern Auth … for an app or client that’s stuck in the 2010s Zero Trust - Making use of a Powerful Identity Aware Proxy (Hands on lab) Leverage F5 BIG-IP APM and Azure AD Conditional Access Easy button Oct. 10-14: Helpers Behind the Scenes Keeping the internet safe from hackers and bad actors is hard work but somebody's gotta do it. This week we will profile people who work in security behind the scenes, including folks from the F5 SIRT team and F5 Labs. A Day in the Life of a Security Engineer from Tel Aviv Security Operations Center - Helpers Behind the Scenes F5 Labs - Helpers Behind the Scenes F5 Threat Intelligence - Helpers Behind the Scenes Oct. 17-21: Security Certifications Continuous learning is important but can also be difficult and time consuming.JRahmwill take you on his Security+certification journey as he goes through the course and takes the test. AndAaronJBshares his thoughts on security certifications. Certifications for security professionals Oct. 24-28: Scary Hack Stories In the spirit of Halloween we're using this week to tell scary hack stories instead of scary ghost stories! Keep an eye out for our scary hack short stories on the DevCentral Youtube channel, brought to you byAubreyKingF5. And Dan Woods joins our weekly DevCentral Connects livestream on Tuesday, October 25. WorldTech IT - Who Ya Gonna Call? Scary Hack Story Scary Hack Stories presented by DevCentral Be sure to check out these F5 webinars as well: F5 Cybersecurity SummitOctober 20, 2022 (On-demand) It’s Fall: Time to Bundle Up and Secure Your Distributed ArchitectureOctober 26, 2022 (On-demand) We're hope you enjoy everything we've got coming your way in October. Happy Cybersecurity Month and Happy Spooky Season (to all who celebrate)!4.9KViews7likes0CommentsDevCentral Community Ranking Explained
What is that little cloud icon for? What does it mean? I've heard this question a handful of times since we launched and finally grabbed some time to describe it for you all.TL;DR, that icon signifies a members' level of engagement on DevCentral. and we decided to play with the cloud motif because it was fun. Rankings in Greater Detail Ranks (and clouds for that matter) are derived from a semi-fluid arrangement of factorssuch as time, contributions, reactions, and interactions with the content of the site (or environment). As of this writing, outside of employees and MVPs, the highest rank for active members is Nacreous achieved only bySamirandcjunior. In the end, this means that if you see someone with a rank icon with a lightning bolt or star in it, that user has established credibility with the rest of our community! These ranks do NOT imply accuracy of a given piece of advice. Nor do they illuminate skill or knowledge generally; those things are earned from innumerable places well beyond our virtual walls, but we hope this rank designation is one simple way we might help you, at a glance, understand just who you a member is with respect to their energies at DevCentral. As you can see in this chart, we have room for growth. By way of comparison, I checked onJRahm, and he *would be* at that level right above Nacreous. For the sake of intrigue, I have left off the names we provided for the next four ranks. It'll be fun to see those ranks get exposed. 😄 I should note that during the recent migration we were unable to translate any of the kudos/upvotes users may have earned or given between 2005 & 2019. This is a softspot that primarily affects really long-term members (like JRahm) but once kudos and solutions begin piling up in our new system I would expect to see increased movement up the ranks. Next time, I'll review our incoming badging system. Cheers!4.6KViews7likes4Comments2023 DevCentral MVP Announcement
Congratulations to the 2023 DevCentral MVPs! Without users who take time from their busy days to share their experience and knowledge for others, DevCentral couldn't be the helpfuluser community that it is today. To that end, the DevCentral MVP Award is given annually to the outstanding group of experts in the technical F5 user community who go out of their way to engage with the user community. The award is our way of recognizing their significant contributions, because while all of our users collectively make DevCentral one of the top community sites around and a valuable resource for everyone, MVPs regularly go above and beyond in assisting fellow F5 users.2022 was tough in a lot of ways, and we are extra-grateful to this year's MVPs for taking the time and making the effort to help others. MVPs get badges in their DevCentral and Reddit profiles so everyone can see that they are recognized experts. This year’s MVPs will receive thank-you gifts, and invitations to regular exclusive webinars and behind-the-scenes looks at things like roadmaps, new product sneak-previews, and innovative concepts in development. The 2023 DevCentral MVPs are: AlexBCT Amine_Kadimi Austin_Geraci boneyard Bryan_T_ CA_Valli Dario_Garrido Donald_J_Ross Edouard Enes_Afsin_Al F5_Design_Engineer iaine jaikumar_f5 Jim_Schwartzme1 JoshBecigneul Juergen_Mang Kai_Wilke KeesvandenBos Kevin_Davies Lidev lnxgeek LouisK Mayur_Sutare mihaic Mike757 Mohamed_Ahmed_Kansoh Mohamed_Salah_ neeeewbie Niels_van_Sluis Nikoolayy1 P_Kueppers Patrik_Jonsson Paulius Philip_Jonsson PSFletchTheTek Rodolfo_Nützmann Rodrigo_Albuque Samir spalande ScottE Sebastian_Maniak Sebastiansierra StephanManthey Tofunmi xuwen4.2KViews22likes11CommentsDevCentral Visits BlackHat 2023 !!!
Once again,is headed to BlackHat in Las Vegas! Find the F5 Booth at Black Hat: A talk with Kara Sprague, Chief Product Officer at F5 Bots, AI, and Social Engineering with Dan Woods at Black Hat 2023 Quantum Cryptography with Keyfactor at Black Hat 2023 Check out PQC Labs educational resources here! MazeBolt's RADAR Dashboard Fighting security alert fatigue with Stellar Cyber App and Security teams working together with Venafi The API security journey with WWT Until next time, Black Hat! Once again,buulamis headed to BlackHat in Las Vegas! He's super-excited to hit the ground in the desert to meet up with the community and some F5 partners! He'll be bringing the experience back to you, right here, so bookmark this article for all the latest news! Find the F5 Booth at Black Hat: Looking for theF5Booth?Here it is! Check out the prize vending machine, Lego give aways, and the new Frankenstack plushies. 🎁 If you're at the show, keep your peepers peeled 👀 forbuulamwhowould love to say "hi!" A talk with Kara Sprague, Chief Product Officer at F5 Buu Lam talks with F5 Chief Product Officer Kara Sprague about F5 solutions, particularly around APIs and Multi-Cloud Networking, and what's in store for the future. 00:30 - What does the role of Chief Product Officer entail? 01:30 - Why API security has suddenly become so important in recent years? 03:40 - The exponential increase in API sprawl. 04:11 - Multi-Cloud Networking growth as a use case. 05:45 - F5 being able to deliver security embedded within Multi-Cloud networking architecture. 06:30 - What does the future hold for F5? Bots, AI, and Social Engineering with Dan Woods at Black Hat 2023 Buu Lam talks with Dan Woods (Global Head of Bot and Risk Management at F5) about bots and AI bring used to create social influence and enhance the damage of social engineering. 00:45 - Ticket bots and Sneaker bots 01:46 - Are businesses actually trying to fix this? 03:10 - Bots and AI being used to create mass social influence 06:10 - AI being used to greatly enhance the damage of social engineering Quantum Cryptography with Keyfactor at Black Hat 2023 Ted Shorter from Keyfactor talks about post-quantum cryptography, its impact, and how organizations can stay ahead of the curve. 00:40 - Post-Quantum Cryptography 01:00 - KeyFactor's PQC Lab: an educational resources 02:20 - Strategies for thriving in a post-quantum world Check out PQC Labs educational resources here! MazeBolt's RADAR Dashboard Matthew Andriani (Founder and CEO of MazeBolt) walks us through a demo of MazeBolt's RADAR dashboard--showing how vulnerabilities can be remediated, then re-checked with updated results within 5 minutes. Fighting security alert fatigue with Stellar Cyber SOC teams face alert fatigue and the burden of so many tools. Stephen Salinas shares how Stellar Cyber uses AL and ML to reduce the noise. This allows security analysts to use information gathered across all their security tools to reach conclusions quickly. For more coverage from Buu Lam at #BlackHat, check out the DevCentral overview here: https://community.f5.com/t5/devcentral-news/devcentral-visits-blackhat-2023/ta-p/319253 App and Security teams working together with Venafi Teamwork makes the dream work. Paul from Venafi sees app and security teams coming together to resolve conflicts by reaching the outcomes they want without getting in each others way. The API security journey with WWT Where are you at in your API security journey? David and Clint from WWT share their perspective, their education-focused engagement with customers, the importance of real world scenario training. Until next time, Black Hat! That's a wrap for DevCentral at Black Hat 2023! Buu Lam shares some takeaways and observations: API security dominating discussions Hybrid and Multi-Cloud is the new norm Frankenstacks are cool, look for them at future events3.4KViews4likes0CommentsGame: National Coding Week Escape Room Is Live!
National Coding Week starts Wednesday, but kick this week off right! If you like puzzles, check outJRahm's National Coding Week Escape Room, which is live now. It works like this: Sign up on the escape room site for access to game play. They have some public games there as well that you can play beforehand to get the feel of how the game interaction works, this will help you on time! You'll click around on objects to find clues that will unlock other objects until you escape! This adventure might require coding and will whisk you away to DevCentral and F5 Labs to gather clues. Are you up to the challenge? If you escape, post your time below for bragging rights! We hope you have fun with this escape room during National Coding Week! We definitely had fun making it. If you get stuck, shoot a DM toJRahm. GAME PLAY FEEDBACK THAT WILL HELP YOU A couple of the shortURL hyperlinks have extra characters that break. One has a trailing bracket and one has a trailing period. Remove those and you're good to go. When you escape, the message says to post your results at <dc thread>, which was created before this thread existed and I forgot to update it before publishing the game. The thread is right here, just make a coment below with your escape time.3.1KViews7likes1Comment