30-Oct-2023 01:21
Hello everyone,
I hope you're all doing well. I've come across an issue during my migration process using "journeys" and would really appreciate any insights or solutions you might have.
Here's a breakdown of the steps I've taken:
Issue I'm Facing:
As shown in the attached image, when I try to execute step 7, I get the message "Provided source credentials do not match the ones found in the source configuration". Consequently, the migration doesn't proceed.
Any assistance or suggestions on this would be greatly appreciated. Thank you in advance for your time and support.
Best regards,
02-Nov-2023 13:44
Hello,
I dont believe JOurneys will convert from TMOS 12.1 to 17.1 Please see the migration path below:
One option to consider an upgrade to v13 on your original system and then jump to 15 on rSeries tenant then upgrade that to 17.x.
In order to get to 17.x you will need to be on 15.x or higher.
10-Nov-2023 19:06
Jeffrey, thank you for your input.
I successfully managed the migration using journeys by following these steps:
Initially, I was attempting the following procedure:
I realize now that the mistake in my initial approach was trying to migrate in two steps while the UCS content remained at v12. Your advice was a great help!