Cleaning of active alarms on r-Series

[Melnykov]

Hello. 

We encountered an issue where the system alert on the r-Series (thermal fault detected on hardware) was not cleared even after the temperature returned to normal. The thermal fault alert appears on the GUI and system alarms.

How can we clear these alerts?

F5OS-A version 1.5.0

[Leslie_Hubertus]

Hi @Melnykov - I hope you aren't still experiencing the problem, but just in case, have you seen this KB article?
https://my.f5.com/manage/s/article/K11094 

[Melnykov]

Hello, Leslie. Thank you for your response. Problem still exist. 

We have this issue on r4600, F5OS 1.5.0, so unfortunately provided KB is not related to ythis problem.

[Leslie_Hubertus]

@J_McInnes might be able to help?

[J_McInnes]

I haven't heard of this particular issue on F5OS 1.5, nor can I find anything sounding similar in the release notes. I would open a support case to get to the bottom of it.

  - John

[Illia]

F5 support confirmed this is a bug - ID 1326541

Issue can be solved by upgrade up to 1.5.1 and 1.6