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APM :: Async Error :: Session deleted due to user inactivity

Ryan_34424
Altostratus
Altostratus

Anybody run into this error before?

 

Been chasing "Session deleted due to user inactivity" when the user swears that it disconnects in the middle of their session while they are actively working. Saw this in the informational logs and wondered if it was related...

 

2018-03-29 01:29:19 /Common/main:Common:xxxxxxxx: {61b5.C} An exception is thrown: AsyncError:1: SuppliedUnexpectedAny

 

0691T000006ApqEQAS.png

 

3 REPLIES 3

zbirmingham
Nimbostratus
Nimbostratus

Have you been able to track this down? I am recieving the same error "An exception is thrown: AsyncError:1: SuppliedUnexpectedAny" from a linux RDP client.

 

Ryan77777
Altocumulus
Altocumulus

Negative. We moved them from RDP to VDI to get away from the problem. Never figured out what the problem was and F5 support had no idea either.

 

Adam_Willcox
Altocumulus
Altocumulus

This appears to be related to non Windows RDP clients, getting this from users on iOS devices.