Forum Discussion
Hamada_Tabosha_
Nimbostratus
May 25, 2015with APM antivirus check in windows 8.1 vpn not working
Dears,
we have APM, software version 11.5.0 with no hotfix
We can’t connect VPN network if the Antivirus is active in windows 8.1 OS only..
We use the same version of Antivirus in Windows 7 OS but ...
CGI
Altostratus
May 26, 2015Are you sure that its the antivirus thats the problem and not the detection of the OS ? There a few problems with windows 8.1 (https://support.f5.com/kb/en-us/solutions/public/14000/700/sol14781.html?sr=45825391) Try removing the antivirus scan and see if the client kan logon to the VPN, if they can then there is some problem with detection of the antivirus via opswat. Have you updated to the latest signature files:- epsec-1.0.0-393.011.5.0Patches05/14/2015OPSWAT Endpoint Security Integration SDK 3.6.9993.2 Update That could help.
/Craig
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