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Forum Discussion

sainir_225634's avatar
sainir_225634
Icon for Nimbostratus rankNimbostratus
Oct 06, 2015

Windows 7, IE10, F5 Protected Workspace and Firepass suddenly stopped working

Hi   I am an end user of the F5 firepass VPN solution to enable me to connect to my work PC via Remote Desktop using a Protected Workspace.   I know that there are a number of articles written ...
BIG-IP
firepass
windows 7
Seth_Cooper's avatar
Seth_Cooper
Icon for Employee rankEmployee
Oct 06, 2015

Hi,

 

You will need to work with your F5 Administrator to see if they might need to update the F5 version. There is a chance that the version running isn't compatible with the windows update that was applied. If updating to the latest version on the F5 and having the client components updated to the latest doesn't fix the issue then I would suggest having a case opened with F5 support. If you can find the windows update that caused the issue that would help when opening the case.

 

Seth