For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

Sadorect_151355's avatar
Sadorect_151355
Icon for Nimbostratus rankNimbostratus
Dec 15, 2015

What Causes Repetitive Shutdown?

Hello, Please take a look at the log below and point out what might be the cause of this repetitive shutdown and configuration reload request. Thank you

    Dec  1 12:43:35 romeo notice syslog-ng[2957]: Configuration reload request received, reloading configuration; 
Dec  1 12:43:45 romeo notice logger: enter tmos mode
Dec  1 12:43:47 romeo notice logger: enter tmos mode
Dec  1 12:44:01 romeo notice syslog-ng[2957]: Configuration reload request received, reloading configuration; 
2015-12-01T12:49:01+01:00 romeo notice boot_marker : ---===[ HD1.1 - BIG-IP 11.2.1 Build 862.0 ]===---
Dec  1 12:49:02 romeo notice syslog-ng[2954]: syslog-ng starting up; version=\'2.0.8\'
Dec  1 12:49:37 romeo notice audispd: audispd initialized with q_depth=80 and 1 active plugins
Dec  1 12:49:46 romeo notice syslog-ng[2954]: Configuration reload request received, reloading configuration; 
Dec  1 12:49:55 romeo notice logger: enter tmos mode
Dec  1 12:49:57 romeo notice logger: enter tmos mode
Dec  1 12:50:12 romeo notice syslog-ng[2954]: Configuration reload request received, reloading configuration; 
2015-12-01T12:55:52+01:00 romeo notice boot_marker : ---===[ HD1.1 - BIG-IP 11.2.1 Build 862.0 ]===---
Dec  1 12:55:54 romeo notice syslog-ng[2956]: syslog-ng starting up; version=\'2.0.8\'
Dec  1 12:56:28 romeo notice audispd: audispd initialized with q_depth=80 and 1 active plugins
Dec  1 12:56:37 romeo notice syslog-ng[2956]: Configuration reload request received, reloading configuration; 
Dec  1 12:56:46 romeo notice logger: enter tmos mode
Dec  1 12:56:48 romeo notice logger: enter tmos mode
Dec  1 12:57:03 romeo notice syslog-ng[2956]: Configuration reload request received, reloading configuration; 
2015-12-01T13:01:38+01:00 romeo notice boot_marker : ---===[ HD1.1 - BIG-IP 11.2.1 Build 862.0 ]===---
Dec  1 13:01:39 romeo notice syslog-ng[2959]: syslog-ng starting up; version=\'2.0.8\'
Dec  1 13:02:13 romeo notice audispd: audispd initialized with q_depth=80 and 1 active plugins
Dec  1 13:02:23 romeo notice syslog-ng[2959]: Configuration reload request received, reloading configuration; 
Dec  1 13:02:32 romeo notice logger: enter tmos mode
Dec  1 13:02:33 romeo notice logger: enter tmos mode
Dec  1 13:02:46 romeo notice syslog-ng[2959]: Configuration reload request received, reloading configuration; 

3 Replies

  • Hi...did you the solution to the above problem. I am too facing same issue . My F5 BigIP is continuosly rebooting with above mentioned log msgs.

     

  • I haven't resolved it. The issue first occured when the device had a power surge that damaged the PSU of both systems. I have reason (from the log) to believe the issue was caused by the power surge but, I have not replaced the the power units which would have helped to verify it.

     

    Have you considered logging a case with Support?

     

  • You're currently running 11.2.1 HF2, which was released in 2012. You should upgrade to the latest 11.2.1 release (currently HF16), and then plan to migrate to 11.5.x or later, as you are missing literally thousands of bug fixes in your current code.

     

    I strongly suggest you open a support case, or at least upload a qkview to https://ihealth.f5.com/, and look through the automated diagnostics. I suspect you're probably hitting a 208.5 day uptime linux kernel bug ( see SOL14099 ), which is fixed in 11.2.1 HF4 or later.