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Forum Discussion

F53's avatar
F53
Icon for Nimbostratus rankNimbostratus
May 25, 2020

WebUI shows error: Error getting auth token from login provider Version 13.1.0.2

I trying to say that also I have an error issue with version 13.1.1, I can't display the network mapping when I created Virtual servers, and also when I'm checking High availability overview I'm gett...
application delivery
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jba3126's avatar
jba3126
Icon for Cirrostratus rankCirrostratus
May 26, 2020

We had this same error last week. I don't think your issue is related as you've sighted two versions. With that in mind, check out the following of which the second may be related.

https://cdn.f5.com/product/bugtracker/ID723798.html

https://cdn.f5.com/product/bugtracker/ID707267.html

 

Our issue was that restjavad was constantly restarting and tamd was down. This was because the VE was unfortunately Rest on the VMWare side causing the file system to be mounted readonly. When our automated inventory job kicked off it would throw these errors in the GUI.

 

I would run the following:

tmsh show /sys service restjavad

tmsh show /sys service tamd

 

If either is down, then restart. Also the following article helped with the file system issue:

https://support.f5.com/csp/article/K44694188

 

/jeff