Unable to update signature

Hi Team,

recently  I have tried to update signature on my F5 but, when I try to do it, the system does not update it.

i verified if it can contact

• Host servers
• callhome.f5.com port 443
• activate.f5.com port 443

 both urls has been reached .

In  the tomcat logs I have

# tail -f /var/log/tomcat/liveupdate.log
2023-07-10 11:33:08 INFO System:18 - command = /usr/share/live-update/bin/discover_behavioral_waf
2023-07-10 11:33:09 INFO System:41 - command output = {"isLicensed":false,"isReady":true,"isProvisioned":true}

You need to known that the license is ok, I verified by F5 site

I attached at this ticket the screen about the activities that the asm has been done when try to install update .

May be I need to restart tomcat services ?

Many thanks for your time.

Awaiting news.

Rgds,