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francisluo_3039's avatar
francisluo_3039
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Jul 08, 2015

Unable to retrieve UI Start Screen value from BigDB.

Hi Folks,

 

The LTM's mamagement GUI is very slow. It is a Viprion guest on V11.5 HF8.

 

Following errors appears in /var/log/webui.log. Any help is appreciated.

 

Thanks in advance!

 

2015-07-07 10:59:17,511 ERROR [TP-Processor3] util.SystemSettings:getStartPageName - Unable to retrieve UI Start Screen value from BigDB. java.lang.NullPointerException at com.f5.util.UsernameHolder.getUsername(UsernameHolder.java:63) at com.f5.util.UsernameHolder.updateConnection(UsernameHolder.java:232) at com.f5.util.UsernameHolder.updateConnection(UsernameHolder.java:207) at com.f5.model.db.DBConnection.allocate(DBConnection.java:182) at com.f5.model.db.DBConnection.allocate(DBConnection.java:159) at com.f5.tmui.util.BigDB.getVariableValue(BigDB.java:151) at com.f5.tmui.util.SystemSettings.queryDbVarWithHSQLConnection(SystemSettings.java:251) at com.f5.tmui.util.SystemSettings.getStartPageName(SystemSettings.java:152) at com.f5.tmui.util.SystemSettings.getStartPageUrl(SystemSettings.java:164) at org.apache.jsp.tmui.system.settings.redirect_jsp._jspService(redirect_jsp.java:92) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:723) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:311) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690) at java.lang.Thread.run(Thread.java:744)